Parent Child Assistant Program Case Manager II

Company: Brigid Collins Family Support Center
Location: Mount Vernon
Posted on: February 13, 2026

Job Description:

Job Description Job Description Salary: $22.50/hr PCAP Case Manager II Brigid Collins Family Support Center Bellingham, WA Full-Time | 40 hours/week | Non-Exempt About Brigid Collins Family Support Center Brigid Collins Family Support Center is dedicated to strengthening community health and resilience by supporting children and families through trauma-informed, evidence-based services. We believe every parent deserves nonjudgmental support, and every child deserves a safe and thriving future. TheParent-Child Assistance Program (PCAP) is a nationally recognized, evidence-based program that provides three years of intensive, compassionate support to pregnant and parenting women with substance use disorders. Our team helps parents build stability, strengthen family connections, and navigate recovery in a supportive, relationship-driven environment. We are seeking a PCAP Case Manager II who is passionate about walking alongside mothers and families navigating complex challenges. If you are grounded, empathetic, organized, and committed to supporting families with dignity and respect, we want to meet you. Compensation Starting wage: $22.50/hour Full classification range: $22.50 $28.29/hour (growth potential within classification) Salary commensurate with experience; new hires should expect to start at the base of the range. Benefits Choice of excellent medical, dental, and vision plans with 80% employer premium contribution Employee Assistance Program 403(b) retirement plan with employer contribution after one year Annual raises 11 paid holidays additional paid agency closure days 12 days of accrued sick leave annually 11 days of accrued vacation in first year Paid training and travel Qualifying employer for the Public Service Loan Forgiveness Program (PSLF) What Youll Do As a PCAP Case Manager II, you will build trusting, long-term relationships with mothers and families who have experienced at-risk substance use during pregnancy. Using a strengths-based, trauma-informed approach, you will: Outreach & Home Visiting Maintain a caseload of 1520 clients and conduct home visits approximately twice per month Provide respectful, culturally responsive outreach to engage and retain clients Identify and connect clients with community providers who can support their individual goals Case Management & Advocacy Help clients set meaningful, achievable goals based on their needs assessments Support clients in making progress toward goals related to recovery, parenting, housing, health, and safety Advocate for clients with service providers, community systems, and support networks Maintain ongoing communication with each client's care team and community providers Assessment, Documentation & Data Administer sensitive clinical assessment tools following PCAP protocols Collect and accurately enter client data using an online platform Maintain strict confidentiality and documentation standards Team Collaboration & Professional Development Participate in weekly individual supervision with the PCAP Clinical Supervisor Attend weekly team meetings to discuss cases and program goals Participate in required pre-service and ongoing training Maintain current CPR, Infant CPR, and First Aid certifications On-Call Responsibilities Serve on the Brigid Collins on-call rotation at least 3 times per month Respond to calls and emails, answer questions, make referrals, and document interactions Make CPS reports as required Other Duties Perform related tasks as assigned to support the program and organizations mission Knowledge, Skills & Abilities Ability to work effectively and independently in the field with strong time-management skills Strong team collaboration and communication skills Ability to build trusting, nonjudgmental relationships with mothers at high risk and their families Comfort engaging in conversations involving sensitive, confidential, or emotionally complex topics Strong organizational skills and attention to detail Flexibility to adjust work hours to meet client needs Commitment to trauma-informed, strengths-based, and culturally responsive practice Qualifications Bachelors degree (BA/BS) in a human servicesrelated field Valid drivers license, access to a reliable vehicle, and ability to travel daily within service area Successful completion of required background checks Must meet insurance requirements for a clean drivers abstract Individuals with personal or lived experience related to substance use or recovery are strongly encouraged to apply To Apply Submit the following to be considered (incomplete applications will not be reviewed): Resume Cover letter Three professional references Qualified applicants will be contacted to schedule interviews. No phone calls, please.

Keywords: Brigid Collins Family Support Center, Everett , Parent Child Assistant Program Case Manager II, Social Services , Mount Vernon, Washington