Front Desk Agent

Company: WORKSOURCE CLALLAM
Location: Port Angeles
Posted on: April 3, 2021

Job Description:

JOB DESCRIPTION Front Desk Agent - Assigns rooms and registers guests by verifying photo identification and establishing credit. - Answers the Front Office and Reservation telephones. - Is knowledgeable of types of rooms available as well as their location and layout. - Maintains the cleanliness and neatness of the front desk area. - Uses subtle selling techniques to sell rooms and to promote other services. - Completes room reservations using hotel computer/software system. - Processes room reservation requests via fax, mail and e-mail during shift. - Coordinates with Housekeeping and Guest Services staff to accommodate guest requests. JOB REQUIREMENTS Resumes not addressing these items may not be referred - Must have Front Desk, Front of House, or relevant customer service experience -Quickly adapt to technology, and demonstrate problem solving ability -Be detail-oriented and capable of effective written and verbal communication -Must be willing to work a flexible schedule, including weekends and holidays -Must have excellent customer service skills HOURS / DAYS / SCHEDULE Four days per week, possibly two days morning shift, two days evening shift possible. Will be arranged with the employer when hired, but must be flexible and available nights and weekends as needed. SALARY / WAGE / BENEFITS $9.50 Depending on Experience/Qualifications HOW TO APPLY Send resume to esdgppabusinessservices@esd.wa.gov WorkSource will review resumes and refer only those that meet the minimum required qualifications. Federal law requires employers to document new employee's identity and authorization to work in the United States on form I-9. WorkSource Job Number: WS455368377 Originally Posted: Apr 08, 2016

Keywords: WORKSOURCE CLALLAM, Everett , Front Desk Agent, Sales , Port Angeles, Washington