Epic Applications Analyst: Tapestry Benefits Engine
Company: Providence Health & Services
Location: Everett
Posted on: August 5, 2022
Job Description:
Description We are seeking an Epic Applications Analyst:
Tapestry Benefits Engine to:
- Demonstrate full use and application of standard principles,
theories, and concepts related to technical discipline and provide
solution to a variety of moderately complex problems
- Manage small and moderately complex projects, establish and
implement new or revised system requirements or procedures
- Analyze user requirements, develop and implement systems for
moderately complex processes
- Coordinate activities of project team and act as a source for
direction, training and guidance for less experienced departmental
staff
- Initiate course correction to stay on schedule while providing
professional support for a large multi-facility healthcare
organization
- Build and enhance effective working relationships with a wide
range of internal and external contacts, vendors, and stakeholders
on behalf of Providence St. Joseph Health and Services
- Work collaboratively with colleagues across PSJHS in delivery
of specific cross departmental projects and efforts
- Actively support and incorporate the mission and core values
into daily activities
- Treat all others with respect and demonstrate excellence,
justice and compassion in daily work and relationships with others
In this position you will have the following responsibilities:
- Work collaboratively with clients to determine information and
data requirements
- Evaluate and report on a variety of topics, sometimes complex
in nature
- Collaborate with customers on efficient, effective use of
application resources, and create related documentation as
necessary
- Work with internal teams to support and develop business
solutions
- Use professional knowledge, judgment and analysis in making
decisions or recommending a course of action that meets business
needs
- Demonstrate service excellence and positive interpersonal
relationships in dealing with others, including
patients/families/members, employees, managers, medical staff,
volunteers, and community members, so that productivity and
positive relations are maximized
- Apply standards, concept and theories related to technical
discipline to provide solutions to moderate to highly complex
problems, while also mentoring less experienced staff in the use of
these tools, techniques and analytical skills
- Prepare documentation and assist in documenting and defining
workflows in collaboration with relevant stakeholders
- Participate in projects and assist project leaders, taking lead
on smaller projects as needed
- Synthesize data, information, and knowledge to analyze multiple
approaches/solutions to issues or problems
- Collaborates with peers to create and maintain standard team
specific documentation. Instrumental in maintaining, and
consistently participates in improving standards of
documentation
- Identify, manage, and communicate issues and risks,
diplomatically escalating as appropriate through areas
affected
- Assist in troubleshooting root cause failures
- Understand and translate the business needs into system
configuration and workflow validations
- Build and participate in test plan development
- Act as a resource during testing and upgrades; coordinates with
appropriate individuals.
- Able to define and meet individual goals consistent with
organizational mission, quality, budget, customers, and financial
results
- Plans and coordinates downtime, change management, maintenance,
and upgrades
- Ability to travel as required
- Perform rotational on-call responsibilities Required
qualifications for this position includes:
- Bachelor's Degree in Computer Science, Business Management,
Information Services -OR- an equivalent combination of education,
skills and relevant experience
- 4 years Industry related experience Preferred qualifications
for this position includes:
- 3 years Healthcare IS experience
- Epic Certification within 90 days -OR- Applicable Epic
Certification within 3 months of last class completion is required
for certification
- Certifications must be kept up to date
- Any certifications relating to software applications,
technology infrastructure and or clinical specializations are an
advantage
- Some application suites require advanced current clinical
knowledge and expertise (Pharmacist, Registered Nurse, LPN,
Therapist) as demonstrated by a current state license
- Previous Epic experience Our best-in-class benefits are
uniquely designed to support you and your family in staying well,
growing professionally and achieving financial security. We take
care of you, so you can focus on delivering our Mission of caring
for everyone, especially the most vulnerable in our communities.
About the department you will serve. Providence Strategic and
Management Services provides a variety of functional and system
support services for all eight regions of Providence from Alaska to
California. We are focused on supporting our Mission by delivering
a robust foundation of services and sharing of specialized
expertise. About Providence At Providence, our strength lies in Our
Promise of "Know me, care for me, ease my way." Working at our
family of organizations means that regardless of your role, we'll
walk alongside you in your career, supporting you so you can
support others. We provide best-in-class benefits and we foster an
inclusive workplace where diversity is valued, and everyone is
essential, heard and respected. Together, our 120,000 caregivers
(all employees) serve in over 50 hospitals, over 1,000 clinics and
a full range of health and social services across Alaska,
California, Montana, New Mexico, Oregon, Texas and Washington. As a
comprehensive health care organization, we are serving more people,
advancing best practices and continuing our more than 100-year
tradition of serving the poor and vulnerable. Requsition ID:
P367190 Company: Providence Jobs Job Category: Applications Job
Function: Information Technology Schedule: Full time Shift: Day
Career Track: Business Professional Department: 4011 SS IS CRCA
TAPESTRY Address: WA Everett 1321 Colby Ave Providence is proud to
be an Equal Opportunity Employer. Providence does not discriminate
on the basis of race, color, gender, disability, veteran, military
status, religion, age, creed, national origin, sexual identity or
expression, sexual orientation, marital status, genetic
information, or any other basis prohibited by local, state, or
federal law.
Keywords: Providence Health & Services, Everett , Epic Applications Analyst: Tapestry Benefits Engine, Professions , Everett, Washington
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