Broadband Technician I, II, or III
Company: Astound Broadband Powered by Wave
Posted on: May 14, 2022
** $1,000 SIGN-ON BONUS!**We offer a competitive salary and a
comprehensive benefits package, which includes medical/dental, paid
vacation and sick time as well as a 401(k), and certain candidates
may qualify for a signing bonus up to $1,000. Don t miss this
opportunity to join Wave. Visit Go Astound.com and navigate to the
careers page to apply today.*Certain restrictions may apply, see
website for details Position Overview: Astound Broadband Powered by
Wave is currently searching for a Broadband Technician in our
Snohomish, WA office. This position is responsible for performing
service calls and repairs, install, disconnect and complete service
changes on our cable TV, Internet and phone services at customer
residences. The primary position responsibilities will include, but
are not limited to:
- Install video, internet, and telephone in customers
- Perform repair and maintenance on multiple services including
video, data and voice
- Ensure and record correct RF levels and signal quality within
required specifications on active outlets.
- Educate customer on the proper use of services and equipment,
including channel lineups, and how to access online help.
- Operate Company vehicle in a safe and responsible manner.
Clean, maintain, stock, and secure assigned vehicle and equipment,
in accordance with company policies.
- Adhere to industry specific, local, state and federal
regulations, as applicable. Our ideal candidate will possess:
- Customer service experience required.
- Broadband cable experience is a plus.
- Experience setting up a wireless network.
- Basic Networking skills and knowledge.
- Basic understanding/knowledge of internet speeds.
- Additional technical experience, i.e. setting up entertainment
centers such as TV's, DVD players and gaming devices is a
- Strong computer skills.
- Experience working with hand tools, power tools, drills,
- Availability to work weekends, holidays, evenings and overtime
- Must have a valid driver's license and good driving record
- Work and travel in inclement weather
- Ability to carry, climb and operate extension ladder, (approx.
28 ft high and 75 pounds)
- Ability to climb poles using gaffs, hooks and climbing belt as
- Ability to differentiate between different sizes and colors of
- Ability to work while standing 50 - 70% of the time
- Ability to walk over all types of terrain in all kinds of
weather while carrying tools and equipment, including gaffs,
ladders, and fully loaded tool belts
- Ability to work with small components and wires to make cable
- Work indoors in poorly ventilated areas such as attics during
- Exposure to dust, dirt, noise, insects, cleaning solutions
- Work outdoors in all kinds of weather and at all times of the
day or night Is this the career opportunity you ve been searching
for? Yes? Then let us know about you apply now!
- High school diploma or equivalentDiverse Workforce /
EEO:Astound Broadband is proud to be an Equal Opportunity Employer.
We embrace, support, and thrive on each other s differences to
maximize the experience of our teammates and our community. We are
committed to providing an environment of mutual respect where equal
employment opportunities are available to all applicants and
teammates without regard to race, color, religion, sex, pregnancy
(including childbirth, lactation and related medical conditions),
national origin, age, physical and mental disability, marital
status, sexual orientation, gender identity, gender expression,
genetic information (including characteristics and testing),
military and veteran status, and any other characteristic protected
by applicable law. Equal Opportunity Employer/Protected
Veterans/Individuals with DisabilitiesThe contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor s legal duty to furnish information. 41 CFR 60-1.35(c)
Associated topics: ascp, laboratory, medical, medical lab science,
microbiology, pathology, scientist, technician iii, technologist,
Keywords: Astound Broadband Powered by Wave, Everett , Broadband Technician I, II, or III, Professions , Everett, Washington
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