Sr. Transportation Service Planner

Company: Community Transit
Location: Everett
Posted on: January 12, 2021

Job Description:

Overview:Opportunity for a motivated transit expert to guide transformative change in a rapidly growing transit system! Senior level position, applying industry best practice for mobility, equity and community engagement to redesign bus services around growing regional rail and bus rapid transit systems.Under limited supervision, the Senior Transportation Planner will serve as project manager in the development of complex, multifaceted short- and long-range public transportation service plans within budget constraints, and according to best practice for performance-based planning, mobility, equity and community engagement, including oversight of program scope, strategies, studies and technical evaluation as well as administration of program budget, inter-jurisdictional agreements and consultant contracts. Considered a key adviser and subject matter expert on annual work program development and on approaches to program areas such as system planning, system research, decision support systems and interagency coordination.Proactively and independently leads major projects. Supports and leads stakeholder engagement and outreach on transit service changes. Formulates new policy recommendations as needed and works with management to confirm direction.Essential Duties:* Data gathering and analysis for complex, multifaceted assignments - Investigates, data mines for information, compiles and prepares technical analyses of a wide variety of demographic, economic, social and physical data relating to transit service. Formulates new policy recommendations as needed and works with management to confirm direction. Proactive project manager including product evaluation, standardization of agency data, staff and vendor negotiations and management* Lead service planner or project manager for bi-annual system service changes. Coordinates with interdepartmental staff, external agencies and jurisdictions, public officials, local citizen groups, and general public. Participates and serves as subject matter expert in service change process improvement group. Develops and recommends service plans in accordance with the CT corporate vision and goals, budget constraints, community concerns and technical parameters and according to best practice for performance-based planning, mobility, equity and community engagement. Determines formulation of instructional information, procedures for conducting study and programs, deadlines and timelines, resources, integration with system, etc.* Researches, analyzes and summarizes data, tracks and evaluates the efficiency and effectiveness of transit services. Determines costs and benefits of proposed modifications to routes, schedules and operating policies and prepares.* Designs, organizes and manages planning studies and programs focusing on complex, multifaceted short-, mid- and long-term public transportation service requirements. Develops and recommends new service concepts and alternatives.* Lead and represent agency on intra-and inter-agency teams, and support and lead stakeholder engagement and outreach on transit service changes. Represents and supports the agency at meetings, public forums and other inter-jurisdictional groups and committees. Assists in multi-jurisdictional planning and promotes agency objectives. Determines proper position and responses, presentation format and negotiating style. Reviews and Advises on safety, funding, timeline and operational characteristics of capital projects. This includes presentation to Board of Directors, Board Committees, executive staff and stakeholders; as needed, acts as chair or in a leadership role for regional inter-agency committees; coordinates infrastructure projects with cities and transit partners, including advising on access, operational considerations, safety and funding.* Responds in person, by telephone and in writing to customer and community complaints and requests concerning transit service. Performs field inspections and decides what action, if any, should be taken. Responds to requests from partner agencies.* Through data base search programs such as SQL, Excel, GIS, HASTUS and Remix, generates and creates maps, charts, illustrations, graphics and reports describing current and proposed transit service for presentation to staff, management, board of directors and the general public. Originates and initiates route operating instructions for transit operators.Requirements:Minimum Qualifications* Bachelor's degree in planning, architecture, public administration, geography, economics, engineering or other closely related field.* Five years' experience in an applicable field.* Must possess a valid Washington state driver's license by the time of hire.A combination of education and experience sufficient to successfully perform the essential duties of the job may be considered.Preferred* Master's degree in Planning, Transportation or Land Use.* American Institute of Certified Planner (AICP) designation.* Three years' experience working with interagency committees and in project management is preferred.Entry Requirements for: Knowledge and SkillsQualification to enter this position requires knowledge of the following:* Principles and practices of transportation and land use planning.* Principles and methods for analysis, research and evaluation; including statistical analysis techniques.* Economic principles, cost/benefits analysis, survey methods, and data processing systems in support of planning programs and projects.* Software applications in support of planning programs and projects.* Survey techniques.* Washington State Growth Management Act and transportation related RCW, federal planning requirements and ADA non-discrimination policies and procedures.Qualification to enter this position requires skill in:* Data Analysis - Developing, managing and using data and data systems; conducting studies by applying principles and methods of data analysis, research and evaluation.* Organizational influence and leadership. Gaining support of others through persuasiveness, credibility an expertise. Inspiring others to collaborate voluntarily.* Building and maintaining positive working relationships internally and externally, even in times of stress and conflict. Participating in, facilitating and supporting conflict resolution; exchanging feedback in an open, constructive and professional manner; improving work processes and efficiency.* Problem-solving and strategic judgment - organizing and prioritizing work, collaborating with others to generate and implement workable and useful solutions; exhibiting situational awareness and strategic judgment; recognizing when sources of information and/or partners should be consulted and when to escalate information.* Identifying opportunities for creative problem solving while staying within the parameters of good practice.* Designing, organizing and conducting complex short-and-mid-range, long-range planning projects* Effective oral, written and presentation communication.* Operation of PC equipment and related software.Proficient Performance Requirements for Knowledge and SkillsQualification to fulfill the full range of this position's duties requires the following knowledge, which may be gained or further developed after entering the job:* Demonstrated proficiency in Planning Software programs used in fulfilment of role duties.Physical RequirementsClimbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing/listening, seeing/observing, repetitive motions, carrying.Application ProcessApply on-line by January 24, 2021 at www.communitytransit.org. Please attach a resume and cover letter. Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge and skills for the position. The evaluation process may include interviews, background checks, reference checks and various performance tests. The hiring range for the position is $85,730.00 to $94,303. If you have a family member, or share the same living quarters of a current Community Transit employee, please let your Human Resources Recruiter know as your eligibility for this position may be affected.Community Transit provides a tobacco-free and drug-free work environment. As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on any basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/ Vet/ Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Keywords: Community Transit, Everett , Sr. Transportation Service Planner, Professions , Everett, Washington