Security Services Training & Exercise Coordinator

Company: Community Transit
Location: Everett
Posted on: January 19, 2023

Job Description:

Security Services Training & Exercise Coordinator







Job Locations



US-WA-Everett





Opening Date



3 days ago(1/13/2023 1:28 PM)















Job ID



2023-1534





Category



Administration





Min (Annual)



USD $90,948.00/Yr.





Max (Annual)



USD $127,326.00/Yr.













































































Overview



















Under the general guidance of the Assistant Manager of Security Services, the Security Services Training & Exercise Coordinator has the responsibility for the management of the Transit Security Officer (TSO) training program, and agency-wide security training and exercise programs. They will also plan and implement other security and emergency management projects and programs as needed.



























Essential Duties



















Security Uniform & Equipment: Independently manages the security officer uniform and equipment programs. Develops and implements process for the management and tracking of the program, ensuring all requirements are met. Helps develop vendor contracts and works with vendor(s) to ensure the timely procurement and delivery of uniforms and equipment. Reconciles invoices. Reviews processes for inefficiencies, makes recommendations/improvements and implements as applicable. Manages existing vendor contracts, oversees contractors, ensures vendor compliance, and manages funds associated with those accounts.

• Transit Security Officer Training Management: Independently manages the Transit Security Officer (TSO) Training Program and Security Operations Center (SOC) Training Program. Coordinates, prepares, processes and tracks functions of the TSO Training Program including identifying training opportunities, writing and delivering training curriculum, tracking training attendance, tracking Field Training Officer (FTO) program participation, scheduling training with vendors, tracking training in Learning Management System (LMS), establishing Standard Operating Procedures (SOP)'s, and ensuring all training meets legal requirements, agency policies, and complies with industry standards in security. Reviews processes for inefficiencies, makes recommendations/improvements and implements as applicable.
• Agency-Wide Security Training Coordination: Independently manages the agency-wide Security Training Program. Coordinates, prepares, processes and tracks functions of the security awareness and response training including identifying training opportunities, writing and delivering training curriculum, tracking training attendance, scheduling training with vendors, tracking training in Learning Management System (LMS), establishing Standard Operating Procedures (SOP)'s, and ensuring all training meets legal requirements, agency policies, and complies with industry standards in security. Reviews processes for inefficiencies, makes recommendations/improvements and implements as applicable. Serves as one of the agency's subject matter experts (SME) for security training. Represents the agency with regional security and law enforcement partners and develops and maintains collaborative relationships. Assists with Emergency Management training as needed.
• Program & Project Management: Independently manages various other programs and projects in the Security & Emergency Management Division, as assigned. Gathers and assesses information, reviews, records, interprets and communicates relevant information. Tracks reporting for accuracy and appropriateness of data and involves others as needed.
• Policy & Procedure: Recommends development of and revisions to division policies and procedures; works with other staff to continually update department documents, processes, and rules, as needed. Utilizes information gathered from various senior staff members and compiles into usable documentation for review. Makes recommendations as to content.
• Project Research: Conducts project research to determine industry standards, legal requirements, best practices, and regulatory requirements and recommends actions to improve project/program performance and compliance. Discusses and resolves issues related to program and project requirements, schedule, budget, or documentation. Provides recommendations regarding impacts resulting from program decisions.
• Vendor Management: Manages the performance and relationship with professional vendors. Provides day-to-day oversight and coordinates delivery of law enforcement services and security services provided by assigned contractors. Ensures service level agreement targets are met. Assists in developing contracts, amendments, and inter-local agreements.
• Security Exercises: Oversees development and implementation of security exercises. Tracks implementation of related Improvement Plans (IP). Plans, develops, manages and delivers exercises in all aspects of the Office of Physical Security Services. Assists with Emergency Management exercises as needed. Ensure exercises comply with federal exercise standards and best practices.
• Performs other duties of a similar nature or level.
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  Requirements
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  Minimum Qualifications
• Four years progressively responsible experience in security, law enforcement or closely related field.
• Four years' experience in serving as a security or law enforcement Field Training Officer (FTO) or similar position.
• Two or more years of providing one-on-one, classroom-based, and scenario-based teaching in a law enforcement or security setting
• Two or more years of experience teaching de-escalation techniques in a law enforcement or security setting
• One year of demonstrated experience working on projects.
• Associates Degree or at least two years of specialized training in teaching or curriculum design.
• Valid Washington State driver's license.
• Ability to successfully pass comprehensive background investigation, including:
• Ability to obtain and maintain clearance for access to the Homeland Security Information Network (HSIN) and Washington State Fusion Center (WSFC) within 30 days of hire.
• Ability to obtain and maintain fingerprint clearance from the Snohomish County Sheriff's Office, including FBI fingerprint screening, within 30 days of hire. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above may be considered. Preferred
• Four or more years of providing one-on-one, classroom-based, and scenario-based teaching in a law enforcement or security setting
• Four or more years of experience teaching de-escalation techniques in a law enforcement or security setting
• Experience working with diverse populations which may include people experiencing homelessness and other forms of trauma while possessing high levels of empathy.
• Previous experience in law enforcement or security officer training and development.
• Public transit, public agency, or regulated private industry experience.
• Completion of FEMA or equivalent ICS 100, 200 & IS 700 and 800 courses
• Seven years of experience responding to, de-escalating, investigating, and maintaining records of emergencies or security incidents
• Experience in project management, including developing project plans, maintaining timelines and budgets, overseeing project details.
• Training and/or experience in conducting exercises to shape planning, assess and validate capabilities, and address areas for improvement
• Bachelor's Degree with an emphasis in law, risk management, criminal justice, emergency management, business management, or closely related field will count for 2 years of experience in security, law enforcement. Entry Requirements for: Knowledge and Skills Qualification to enter this position requires knowledge of the following:
• Office practices and procedures
• Fundamentals of adult learning.
• Broad understanding of the characteristics, services, and activities of general security functions.
• Business/industry principles and practices for the area of responsibility.
• General understanding of Alarm Systems (intrusion and duress), Barrier Systems (Fencing, Pedestrian, and Vehicle), and Communication Systems (Emergency Assist Stations and Mass Notification).
• Developing and writing tasks, procedures, and policies.
• Modern office procedures, methods, and equipment, including computers.
• Working knowledge of Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.
• Project planning, coordinating, and scheduling.
• Supervising staff to include prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; and making hiring, termination, and disciplinary recommendations. Qualification to enter this position requires skill in:
• Applying an intentional focus on equity and inclusion to support an equitable and inclusive environment for customers, employees, contractors, and regional partners.
• Applying advanced principles and practices of security response and investigations. Understanding technical industry concepts as they apply to security.
• Exhibiting a high degree of confidentiality and professionalism with demonstrated ability to maintain confidential information.
• Serving as an effective member of teams and working groups that can successfully communicate physical security related concepts to a broad range of technical and non-technical staff.
• Communicate in English verbally and in writing, clearly, equitably, and diplomatically with employees, contractors and the public while enforcing rules, often under very stressful situations.
• Excellent interpersonal skills for establishing and maintaining effective working relationships with employees, contractors, and regional partners. Communicates Successfully using Language that is culturally appropriate and promotes inclusion.
• Using trending and analysis techniques to make informed business decisions.
• Conducting investigations, creating investigative reports, and maintaining investigative files.
• Paying extreme close attention to details in maintaining security systems and performing investigative work.
• Managing multiple tasks, setting objectives/goals, and re-prioritizing as needed.
• Demonstrated skill with Microsoft Office Suite of programs (Outlook, Word, PowerPoint, and Excel).
• Drafting, formatting, and/or composing correspondence and reports. Proficient Performance Requirements for Knowledge and Skills Qualification to fulfill the full range of this position's duties requires the following knowledge, which may be gained or further developed after entering the job:
• Knowledge of current and future trends in transit security and emergency management. Qualification to fulfill the full range of this position's duties requires the following skills, which may be gained or further developed after entering the job:
• Lenel OnGuard System Administration
• Lenel OnGuard Alarm Monitoring
• Avigilon Control Center Administrator Physical RequirementsClimbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing/listening, seeing/observing, repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. Application and Selection Process:
  

• Only on-line applications accepted.
• Applicants for this job may be considered for other openings up to six months after the date this position is filled.
• Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position. The evaluation process may include interviews, background check, reference checks and various performance tests. Employee Benefits: Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance. Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency's deferred compensation plan. In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and nine (9) paid holidays throughout the calendar year. Full list of all benefits and details can be found here. Effective January 1, 2022, all new employees must provide proof of fully vaccinated status on or before their first workday. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. If you have a family member, or share the same living quarters of a current Community Transit employee, please let your Human Resources Recruiter know as your eligibility for this position will be affected.
  Community Transit provides a tobacco-free and drug-free work environment. As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on an basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

Keywords: Community Transit, Everett , Security Services Training & Exercise Coordinator, Other , Everett, Washington