Team Member Everett

Company: Burger King
Location: Everett
Posted on: January 15, 2022

Job Description:

Team Member
Reports to: Restaurant General ManagerFLSA status type: Non-Exempt - Hourly
Position OverviewA Team Member is one of the most important positions at Ambrosia QSR. This is a variable hour position responsible for the execution of guest service, food safety and quality control as well as other policies and procedures. Team Members work in one or more workstations depending on their strengths and the needs of the business. For example: Order-taking/cashier or preparing food in the kitchen. All team members are expected to perform tasks/routine job duties.
Job ResponsibilitiesProfitability

• Prepare food orders for guests, including specialty drinks and desserts based on company recipes.
• Stock supplies in assigned workstation, including food, sauces, and paper products. Ensure the allotted quantity is provided to the guest, as directed by the recipe.
• Put away food and product deliveries using first in first out method.
• Follow all cash and banking policies. Ensure accuracy of change given.Guests
  • Take guest orders at both front counter and drive thru with friendliness and a helpful attitude.
  • Resolve guest concerns and/or seek support of the manager/shift leader on duty.
  • Travel through the restaurant and exterior ensuring each guest has an outstanding experience.
  • Determine guest needs by asking questions and sharing product knowledge.Team
    • Be on time - clock in and out as directed.
    • Come to work in a clean uniform, and with slip resistant shoes.
    • Foster teamwork on behalf of co-workers, guests and leads/management.
    • Never say, "it's not my job".
    • Demonstrate fun and not horseplay.
    • Washes hands frequently.
    • Does not come to work sick and calls-off from a schedule shift as required.
      Operations
      • Follow all food safety regulations and use required equipment.
      • Wear a headset to listen or take guest orders.
      • Janitorial duties: organizing kitchen/storage areas, scrubbing floors, maintaining restrooms/dining room, cleaning equipment, picking up dumpster area/drive thru lane and playground area if applicable.
      • Clock in and out for shifts as scheduled.
      • Other duties as assigned.Qualifications and Skills
        • Age 16 years and/or older to work for Ambrosia QSR.
        • Must be authorized to work in the United States.
        • Required to have a state Food Handlers Card (within two weeks of hire).
        • Complies with minor work laws and if applicable provide a completed work authorization form within the first week of hire. Minors are restricted from performing some job duties as per Federal or State Law.
        • Able to communicate with co-workers and supervisors effectively.
        • Be willing to demonstrate personal responsibility in all tasks, treat others how you would like to be treated, and perform with energy and enthusiasm.
        • Must be flexible and able to work in a changing environment. At times, the environment might be loud, and energetic. At other times it may be quiet and require you to keep on task without management direction.Education and Work Experience
          • No experience necessary. Everyone starts somewhere, and many of the leaders within our company started as a Team Member.Necessary Tools and Equipment
            • Hot kitchen equipment including but not limited to; toasters, broilers, fryers, steam tables, warming units, ovens, and microwaves (safety equipment is provided and required to be worn when working with designated equipment).
            • Beverage equipment: soda machines, shake machines and mixers, coffee makers and blenders for specialty beverages.
            • POS systems; cash registers, and time keeping equipment.
            • Janitorial supplies-brooms, dust pans, deck brushes, towels, buckets, chemicals, toilet brushes, and dish washing supplies.Physical Requirements:Lifting:
              Never
              Seldom1-33% of shift
              Occasionally34-66% of shift
              Continuously67-100% of shift
              1-10 pounds
              70
              11-20 pounds
              20
              21-50 pounds
              10
              50 or more pounds
              x
              Max # lifted by team member without assistance -50 lbs.; lifts over 50 lbs will be done with two or more people.Carrying
              1-10 pounds
              70
              11-20 pounds
              20
              21-50 pounds
              10
              50 or more pounds
              x
              Max # carried by worker without assistance -50 lbs.; items exceeding 50 lbs will be done with 2 or more people.Pushing/pulling force to be Exerted:
              1-10 pounds
              70
              11-20 pounds
              20
              21-50 pounds
              10
              50 or more pounds
              x
              Max # pushed/pulled by worker without help-50 lbs.; max distance 200 feet on level cement or tile with 1 or 2 steps.
              Max # pushed/pulled by worker without help-50 lbs.; max distance 200 feet on level cement or tile with 1 or 2 steps.
              Never
              Seldom 1-33% of shift
              Occasionally 34-66% of shift
              Continuously 67-100% of shift
              Bend/Stoop
              x
              Twist
              x
              Crouch/Squat
              x
              Kneel/Crawl
              x
              Walk/level surface
              x
              Walk/uneven surface
              x
              Climb steps
              x
              Climb Ladder
              x
              Work at heights
              x
              Reach at or above shoulders
              x
              Reach below Shoulders
              x
              Use of arms
              x
              Use of hands/wrists
              x
              Grasping/Squeezing
              x
              Operate foot controls
              x
              Environment
              NO
              YES
              Inside
              90% of shift
              Outside
              10% of shift
              Temperature Extremes
              X
              Vibration
              X
              Work on or around moving machinery or mechanical parts
              x
              Personal Protective Equipment (PPE):Equipment Required
              YES
              NO
              Boots
              x
              Oil/Heat resistant for fryer filter
              Gloves
              x
              Oil/Heat resistant for fryer filter
              Apron
              x
              Oil/Heat resistant for fryer filter
              Face Shield
              x
              Oil/Heat resistant for fryer filter
              Heat Resistant Gloves
              x
              Oil/Heat resistant for fryer filter
              Cut resistant gloves
              x
              For slicing equipment
              Oven Mitts
              x
              Heat resistant for the ovens
              Broiler Gloves
              x
              Heat resistant for the Broiler
              Endurance based on 10-hour shift in quick service restaurant
              Never
              Seldom1-5% of shift
              Occasionally6-33% of shift
              Frequently34-66% of shift
              Continuously67-100% of shift
              Total HRS at
              Total HRS in Shift
              Sitting
              X
              .25
              Standing
              X
              3
              9
              Walking
              X
              3
              9
              Change Positions
              X
              3
              9
              This Team Member Job Description replaces any previous versions approved by Ambrosia QSR. The company reserves the right to change or add to job descriptions as the need arises with or/without notice. This job description does not constitute a written or implied contract of employment. Ambrosia QSR is an at will employer, which means that either the company or the employee can terminate the employment relationship, with or without cause at any time. Ambrosia QSR is an equal opportunity employer.I have received and reviewed the Team Member Job Description and understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions described.

Keywords: Burger King, Everett , Team Member Everett, Other , Everett, Washington