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Barista, Reserve and Roastery

Company: Starbucks
Location: Everett
Posted on: November 17, 2021

Job Description:


Job Summary and Mission

This job contributes to Starbucks success of the Roastery & Reserve Store by providing an exceptional experience to all customers as ambassadors of coffee leadership and stewards of quality. Through a commitment to operational excellence, they work together as a team to create the Roastery & Reserve Experience for their customers and one another. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Coffee Expert & Brand Ambassador:

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks

Provide unique coffee forward experience for every customer

Serve as coffee expert providing exceptional knowledge of food and beverage menu items as well as information regarding preparation methods (roasting process, flavor, etc.)

Demonstrate impeccable composure and ability to thrive in ambiguous situations. Maintains a calm demeanor during periods of high volume or unusual events.

Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards

Follows health, safety and sanitation guidelines and standards

Contributes to positive team environment

Maintains regular and consistent attendance and punctuality

Anticipates customer and store needs by constantly evaluating environment and customers for cues

Delivers exceptional customer service to all customers

Responsible for total service, including table service

Support Roastery and Reserve events model and events execution

Sales :
Maintain knowledge of 100+ unique Roastery & Reserve products

Engage customers and leverage selling skills

Operate in environment with rapid innovation with minimal turnaround time from innovation to product and service delivery to thecustomer

Follows Starbucks operational policies and procedures, including those for cash handling and safety and security.

Maintain a clean and organized workspace so that partners can locate resources and product as needed

Keywords: Starbucks, Everett , Barista, Reserve and Roastery, Other , Everett, Washington

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