Patient Services Representative - Centralized Staff Pool
Company: Providence Health & Services
Posted on: June 12, 2021
Providence St. Joseph Health is calling a Patient Services
Representative (0.9 FTE, Day Shift) to work in Centralized Staff
Pool at Providence Medical Group Northwest Washington in Everett,
The PSR provides effective and efficient front office services
to patients; coordinate internal and external clinical phone
communications among staff, patients, and providers; accurately
collect records and ensure distribution to appropriate staff via
computer and/or manual systems; perform clerical , scheduling, and
records activities in support of patients and staff.
In this position you will:
- Greet, check-in and verify patient's information and co-pay in
a friendly and courteous manner in person and on the phone; direct
flow of patients and calls.
- Collect and verify accurate and complete demographic
information from patient or family member; accurately enter all
data into the information system and update established patient
files as necessary.
- Oversee the processing of all clerical records and information
for clinic patients including cashiering, encounter forms, patient
charts and refer to billing when appropriate.
- Ensure required authorizations are present on all patient
- Ensure management of patient charts including chart
organization, pick-up and delivery to needed locations, repair or
preparation on new charts, prepare new patient files, may help with
purging of inactive charts and release of chart information; Pull
patient files for the next day.
Required qualifications for this position include:
- High School diploma or GED equivalent
Preferred qualifications for this position include:
- Clerical experience in a medical facility
- Customer Service experience
About the clinic you will serve:
Providence Medical Group is a group of primary care, specialty
care and hospital-based medical providers who serve Snohomish
County in more than 10 locations in scenic northwest Washington.
Our providers and staff strive to create a distinctive health care
experience for each patient - one focused on trust, respect,
communication and teamwork.
Keywords: Providence Health & Services, Everett , Patient Services Representative - Centralized Staff Pool, Other , Everett, Washington
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