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Deposit Systems Administrator

Company: First Federal Savings and Loan
Location: Port Angeles
Posted on: June 7, 2021

Job Description:

As a community bank, we know the power in bringing people together from all walks of life. Our communities are beautiful and strong because of their diversity, and it's important to us that all of our locations reflect the unique diversity of the places we live and work. We are passionate about hiring the very best talent and welcome applicants from all backgrounds.

Position Purpose:

Responsible for configuration and customization of the Bank's deposit systems, including the core banking system. Works closely with management to evaluate business process, data integrity, and compliance issues as they relate to the deposit systems. Works with technical and functional teams to solicit needs, determines feasibility and implements configuration changes. Follows a structure for detailed governance and documents change management protocols, UAT, and testing.

Essential Functions:

  • Maintains a working knowledge of all end-user functional roles and responsibilities as they relate to deposit system usage. Maintain business rules for data entry, workflow progression and regulatory compliance as specified in change requests submitted by the business stakeholders.
  • Designs, configures and resolves system related business problems; meets user requirements and streamlines system workflows.
  • Provides technical expertise to support the development of processes and workflows in the use of deposit systems.
  • Responsible for planning, testing, and implementation of projects and tasks as it relates to deposit systems.
  • Serves as a liaison between technical groups and stakeholders to coordinate the systems' installations and/or releases to ensure technical compatibility and satisfaction.
  • Coordinates system mapping between deposit systems and other bank vendors. Works with IT, Digital Channels, Accounting and other appropriate departments to ensure smooth and accurate exports and/or system integrations.
  • Analyze and document complex business and system workflows, provide recommendations to business units, and work with management to improve workflows and system processes.
  • Maintains relationship with Vendors for troubleshooting, upgrades, maintenance and installations.
  • Review deposit systems release notes, forward to appropriate departments of the bank, and manage release updates.
  • Maintain up-to-date knowledge of vendor-provided features and their applicability to Association's needs.
  • Handle Help Desk requests for all applicable systems, user support and reporting features. Act as resource to address user questions and to identify system problems requiring corrective actions.
  • Process deposit system profile updates as requested in a timely, accurate manner.
  • Perform user access reviews and prepare audit documentation.
  • Perform related duties and responsibilities as required.

Qualifications/Requirements:

  • Associates degree or 2 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
  • Typically requires 3+ year(s) in a Bank Operations role, with an emphasis on deposit systems.
  • Ability to work successfully with many types of personalities and behaviors is necessary.
  • Strong customer service orientation and a demonstrated a sense of urgency toward customer needs.
  • Possess organization skills, the ability to multitask and ability to work independently in a fast paced/high volume environment where deadlines must be met.

Physical Requirements:

The work requires the ability to operate office machines and equipment, such as personal computers, printers, copying machines and telephones. The work requires the ability to communicate clearly with customers, coworkers, and others in person and on telephones. Work activities involve combinations of sitting/standing for extended periods.

Keywords: First Federal Savings and Loan, Everett , Deposit Systems Administrator, Other , Port Angeles, Washington

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