Company: Providence Health & Services
Posted on: June 7, 2021
Providence is calling an Account Representative (Strategy and
Business Development, Days, 1.0 FTE) to PSCS Divisional Services in
Everett, Washington. We are a community of caregivers delivering
every day on our Mission to provide compassionate care that is
accessible for all - especially those who are poor and
Apply Today! Applicants that meet qualifications will receive a
text with some additional questions from our Modern Hire
In this position you will:
- Lead sales efforts in assigned accounts to meet established
referral targets for Home Health, Hospice/Palliative Care, and
other specified services as requested: These marketing functions
would target physicians, physician groups, clinics, hospitals,
boarding homes, nursing settings, adult family homes, and other
providers including hospices and long-term care facilities,
inpatient and outpatient facilities, public and private case
Representatives, and targeted groups within the lay public.
Participate in trade shows, health fairs, in-services, and special
events for the purpose of marketing and communicating Home Health,
Palliative Care, and Hospice services. Coordinate with Business
Development management to create marketing tools such as fliers,
brochures, mailings, to increase market share.
- Identify and develop strategic information about your assigned
territory: Monitor market trends and competitors, to include
strengths and weaknesses, market share, pricing, customer
satisfaction, and future changes or expansion of services. Make
recommendations to the management team regarding innovative ways to
promote a particular idea or concept through marketing materials
and strategies that foster accessible, quality, cost effective, and
outcome driven services. Meet with discharge planners, physician
groups, and other referral sources on a regular basis to maintain
good customer relations, ensure satisfaction and provide updated
materials, introduce new or changes in services, etc.
- Develop and implement sales tracking and analysis tools to
optimize referral base: Top targeted account strategies, top
account review and other marketing tools in order to meet quota,
increase market share, and other business objectives. Develop,
implement, and update a quarterly account analysis of activity,
trends, challenges, opportunities and plans in assigned accounts as
- Effectively manage customer resolution issues independently or
seek management/leadership involvement as needed.
- Coordinate with team members to maximize sales effectiveness,
account penetration and market share, and targeted referral
- In addition, all employees who have contact with
participants/residents/patients/clients are expected to promote the
Patients' Bill of Rights and Responsibilities and understand the
basic procedures for receiving and documenting grievances in order
to initiate the appropriate process for participant concerns.
- Respond to daily needs of local Team, including facilitation of
excellent communication channels between Business Development and
- Serve as a local champion for service-line standardization and
Required qualifications for this position include:
- Bachelor's Degree in Business, Healthcare Administration,
Marketing, or a Clinical Discipline or equivalent
- Current Washington State Driver's license.
- Automobile Insurance.
- Current professional licensure as applicable to education.
- Current Healthcare Provider BLS certification.
- One (1) year of successful medical sales account management
About the department you will serve.
Providence Strategic and Management Services provides a variety
of functional and system support services for all eight regions of
Providence Health & Services from Alaska to California. We are
focused on supporting our Mission by delivering a robust foundation
of services and sharing of specialized expertise.
Keywords: Providence Health & Services, Everett , Account Representative, Other , Everett, Washington
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