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Retail Supervisor

Company: Goodwill Seattle
Location: Everett
Posted on: May 3, 2021

Job Description:

Our retail operations are comprised of the best teams out there! They value initiative and take care of our customers, our employees, and help support the surrounding communities. You can become a part of a dynamic selling environment where your fashion sense and selling strength will make you an important part of our team. Come make a difference and join our dynamic team.

Working for Seattle Goodwill is more than just working for a non-profit. Beyond being part of an organization that offers free job training and education to the community, you'll find working for us has its benefits for you too! We offer a comprehensive health plan (medical, dental and prescriptions), dental and life insurance, available supplemental life, accident, illness and disability coverage, flexible spending program, 403(b) Retirement Savings program, paid vacation and sick time, tuition reimbursement, employee discounts, and an Employee Assistance Program for you and everyone in your household!

Job Summary

Responsible for maintaining retail operations at an optimum level. Supervises and leads people and building to include sales associates and retail leads and entire physical operations.

Essential Functions:

Complete retail operational requirements by scheduling and assigning one or more employees.

Set expectations, instruct, coach and identify training needs.

Interview, assist with hiring, evaluate and discipline employees.

Resolve workplace problems by addressing issues that impact employee performance and productivity.

Prepare reports by collecting, documenting and summarizing information.

Complete projects by planning, organizing and monitoring assignments.

Promote productivity by following up with employees on work results.

Maintain a clean work environment.

Uphold safe work practices in support of a safety culture through awareness and observation; assist in safety training of employees; reports any potential hazards or accidents.

Build and maintain internal and external customer satisfaction.

Contributes to team effort by accomplishing related results as needed.

Perform the functions of Sales Associate when needed.

Maintain orderly operations of the store in the absence of the manager and assistant.

Contribute to team effort by accomplishing related results as needed.

Perform other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Job Requirements:

Education: High School Diploma or Equivalent

Experience: 2 years retail with POS and service experience, 1 year supervisor experience..

Specific Skills/Knowledge/Licenses: None

Essential Physical Abilities:

Lifting and carrying 30 - 40 pounds; Developed fine motor control (grasp, handle, manipulate objects with fingers;

Frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; standing for long periods of time; Able to travel across a variety of surfaces (stairs, ramps, uneven terrain)

Essential Mental/Sensory Abilities:

Organizing, sorting, categorizing, counting, adding, subtracting,

Interpreting data

Problem Solving

Communicating with the public, clear verbal and written.

Creating written communication

Completing written orders

Working Conditions:

Retail store environment, temperature varies, loud noises, occasional crowds, exposure to dust.

Keywords: Goodwill Seattle, Everett , Retail Supervisor, Other , Everett, Washington

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