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Front Office Manager

Company: Olympic Lodge
Location: Port Angeles
Posted on: May 3, 2021

Job Description:

Front Office Manager, Port Angeles, WA

Olympic Lodge is seeking an experienced Front Office Manager. Located near the gateway to Olympic National Park, the Olympic Lodge has undergone a complete renovation. A successful Front Office Manager candidate will have the knowledge, leadership, and professional experience to create our vision of making the Olympic Lodge a destination resort. You must possess the natural talents to lead & develop a team to capture the style, spirit and 4 Star service & attention to detail expected. Located on the Olympic Peninsula, Port Angeles is a great location for an outdoor enthusiast. Applicants are encouraged to familiarize themselves with Port Angeles prior to applying.

Visit our website at www.olympiclodge.com


  • -Responsible for all aspects of the Front Desk/Office.

  • -Enforce operating procedures and standards.

  • -Apply human resource management skills, such as hiring, training, scheduling, and evaluating performance.

  • -Coordinate with the General Manager, Housekeeping, Laundry, and Engineering Departments.

  • -Must present a professional appearance and lead by example.

  • -Anticipate and handle any guest requests and satisfy their needs within acceptable guidelines.

  • -Schedule the front office staff and supervise workload during shifts.

  • -Act as liaison between the General Manager and staff.

  • -An understanding of forecasting and revenue management is highly desired.

  • -Motivate team members by setting goals providing feedback and recognizing successes.

  • -Embrace our phone sales etiquette and ensure all team members understand the program and meet standards.

Keywords: Olympic Lodge, Everett , Front Office Manager, Other , Port Angeles, Washington

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