Coordinator

Company: Peninsula Behavioral Health
Location: Port Angeles
Posted on: May 3, 2021

Job Description:

The Peninsula Behavioral Health Care Coordinator works with Care Manager to identify and track consumers who meet high risk health criteria. The Care Coordinator is responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services, educating them about their condition, and working with the care team to evaluate interventions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Along with Care Manager, utilizes population health management software in conjunction with an electronic health record to oversee clinical registries to identify high needs and high risk cohorts.
• Follows up with PBH consumers who have had recent Emergency Department utilization to determine if they have unmet care needs and to provide coaching on the appropriate venue for care to reduce unnecessary visits to the ED.
• Participates in the development of strengths based, recovery oriented and person centered Individual Service Plans to address individual needs and guide the focus of treatment.
• Coordinates care between internal providers and community providers and ensures that the referral loop is closed.
• Assists consumers in identifying barriers to accessing care or following up with care.
• Provides coaching and support around chronic health conditions.
• Maintains familiarity with and handles client information in accordance with Federal Regulations (42 CFR, Part 2), the Revised Code of Washington (RCW 71.05.390 and RCW 71.24), and other applicable laws pertaining to confidentiality of client and staff information.
• Maintains physical security of confidential materials and assigned Agency property.
• Attends Performance Improvement Meetings on a regular scheduled basis.

SECONDARY DUTIES AND RESPONSIBILITIES:

• Advocate for clients as needed.
• Collaborate with other members of the care team to ensure clients needs are met.

PERFORMANCE EXPECTATIONS:

• Minimum supervision following initial training. Higher or closer supervision during training or special projects as determined by Care Manager and Medical Director.
• Performance is verified through a combination of reports and assessment of outcomes.
• Meeting compliance requirements to ensure ongoing operations is critical. Position is accountable for the compliance and ethical health of the organization.

REQUIRED EDUCATION, LICENSE(S), CERTIFICATION, AND EXPERIENCE:

Education: Bachelors Degree in Behavioral Science

Licensure: Agency Affiliated Counselor Registration (with agency assistance) and valid WA State Drivers License

Experience: Two years experience in providing case management or clinical treatment services with individuals with serious and persistent mental illness.

KNOWLEDGE, SKILLS, AND ABILITIES:

Essential:

• Knowledge of the classification of mental disorders contained in the current DSM.
• Understanding of the impact of health related problems on psychiatric illness.
• Ability to collate and organize information from multiple data sources.
• Understanding of current knowledge on recovery.
• Knowledge of social service and healthcare delivery systems
• Ability to coordinate care with multiple service providers.
• Knowledge of Microsoft Excel

Keywords: Peninsula Behavioral Health, Everett , Coordinator, Other , Port Angeles, Washington