Intermodal Logistics Specialist
Company: NFI Industries
Posted on: May 3, 2021
The Intermodal Logistics Specialist effectively coordinates the
dedicated fleet by maximizing driver and equipment utilization
while exceeding the customer's expectations for service.
Essential Duties & Responsibilities:
* Work with Sales on account implementation, ensuring a smooth
transition from Sales to Operations * Develop a proactive
relationship with the assigned customer accounts by resolution of
issues and concerns in a timely manner and provide innovative
solutions. * Manage, monitor, and report order acceptance, order
maintenance, and accessorial management by email, and phone. *
Communicate with shipper and consignee contacts regarding exception
notification and problem resolution. * Maintain quality service by
monitoring standards; advising supervisor of potential problems.
Work with Manager, Sales, and Accounting to address and resolve
single load concerns in a timely manner. * Determine which
accessorial charges can be billed and follow the company process to
the successful conclusion, minimizing disputes, assisting in
collections, and working with Account Managers on solutions to
reduce accessorial charges. * Establish and maintain long-lasting,
sustainable relationships with dray partners. Ensure goals are
aligned to provide the best options to shippers. * Duties,
responsibilities, and activities may be assigned or changed from
time to time.
* Bachelor's degree or equivalent experience preferred. * Must
display an upbeat and positive attitude. * Excellent verbal and
written communication skills. * Ability to build relationships
quickly. * Strong negotiation and problem-solving capabilities.
To all agencies: Please, no phone calls or emails to any
employee of NFI about this opening. All resumes submitted by search
firms/employment agencies to any employee at NFI via-email, the
internet or in any form and/or method will be deemed the sole
property of NFI, unless such search firms/employment agencies were
engaged by NFI for this position and a valid agreement w
Keywords: NFI Industries, Everett , Intermodal Logistics Specialist, Other , Everett, Washington
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