Our Mission: Keep Washington Safe and Working! Our
Values: Customer Focus, One L&I, Respect, Diversity, Equity and
Inclusion, Learning and Growth, Reliability.
Washington is America's Top State according to U.S. News (2019)
and we provide one of the most competitive benefits packages in the
nation. Here at the Department of Labor & Industries (L&I), we
believe that your voice matters. We value our employees and offer
flexible schedules that respect your work/life balance. In
addition, L&I is a diverse state agency dedicated to the safety
and health and security of Washington's 3 million workers. Learn
more about L&I, the employer of choice
You will be responsible for working with community health
centers, clinics, individual providers, hospitals to promote the
implementation of best practices to help injured workers heal and
return to work. This is an excellent opportunity to grow your
skills in the medical field, and to learn how to educate a team in
achieving their goals through effective coaching and quality
In this exciting opportunity, you will develop innovative ways
to educate and communicate with healthcare providers. You will use
creative thinking, writing skills, and knowledge of the Washington
State Labor and Industries workers compensation system to ensure
providers, staff and injured workers receive support to improve
communication and care coordination.
As a Medical Program Specialist 2 in the Office of the Medical
Director, you will be part of a professional, dynamic team. You
will be responsible for building relationships between key
stakeholders, L&I and injured workers.
The Medical Program Specialist 2 will support
providers and staff to improve communication with L&I, provide
education on forms and reimbursement, and establish processes that
promote access to care for workers underserved in the current
system, including workers with Limited English Proficiency
- Write and update information and education materials for
providers related to approved healthcare policies, medical
treatment guidelines and programs, and develop strategies that
promote acceptance and adoption by providers.
- Establish and maintain internal and external stakeholder
relationships to increase access to services for underserved
communities and workers with Limited English Proficiency
- Provide support in creating care pathways and protocols in
health care centers for LEP injured workers.
- Assess perceived barriers within health centers and clinics and
recommend ways to improve.
- Create training timelines, coordinate and facilitate the
testing of knowledge gained.
- Complete, submit and communicate monthly progress reports on
status of program implementation.
- Capture and analyze data to understand the needs, challenges,
and opportunities involving various stakeholders.
- Ensure pre and post readiness assessments are completed,
discussed with healthcare providers and their staff, and submitted
- Develop relationships with organizations, practicing
clinicians, and leaders in public and private healthcare to
facilitate promotion of occupational health best practices in
- Three years of experience with health care delivery systems,
preferably occupational health systems.
- Experience with quality improvement.
- Solid understanding of clinic work flow patterns.
- Experience with care coordination, including attending
providers, specialists, nurses, physical therapy, occupational
therapy, vocational rehabilitation counselors, health service
coordinators, and claim managers.
Proficient in the skill of cultural mediation.*Desired:
Three years of experience with L&I workers compensation
systems, including Claim and Account Center (CAC), Comagine and
- Knowledge of occupational health best practices.
- Fluent in Spanish, both verbally and in writing.
- A Masters Degree with a major study in public health, public
administration, nursing, health administration, economics, business
administration, or closely allied field.
- Two additional years of qualifying experience may be
substituted for the Masters degree.Supplemental Information
_Application Process: _The top candidates will
be contacted directly to interview for this position. Because the
selection will be based on information provided by you, it is in
your best interest to identify the knowledge, skills and abilities
that address the mandatory and desirable qualifications described
in the announcement.
Please include the following documents with your application:1.
A letter of interest describing specific qualifications.2. A
current resume detailing applicable experience and education.3. A
list of at least three professional references with current
telephone numbers.Other Information:
- Prior to any new hire into L&I, a background check,
including criminal record history, will be conducted.
- Employees driving on state business shall have a valid driver's
license. If driving a privately owned vehicle on state business,
must be insured.
- Candidates who are offered a job with L&I must possess work
authorization which does not require sponsorship by the employer
for a visa now or in the future.Applicants wishing to claim
Veterans Preference should attach a copy of their DD-214 (Member 4
copy), NGB 22, or signed verification of service letter from the
United States Department of Veterans Affairs to their application.
Please blackout any personally identifiable data such as social
security numbers. For further information please contact us at:
Diversity, Equity, and Inclusion Employer
Here at Labor and Industries our employees come from all walks
of life as do we. We strive to hire great people from a wide
variety of backgrounds. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability, age, or veteran
status.We believe in the importance of recognizing the value each
of us contribute to the success of the mission of the agency.
Having a diverse workforce is this agencys greatest resource of
strength and knowledge. It is through the combination of talents
and abilities that we can pursue finding effective measures on how
we can provide the best customer service. We are committed to
building a diverse and inclusive workplace for everyone and we
strongly mean everyone.The State of Washington is an equal
opportunity employer. Persons with a disability who need assistance
in the application process or testing process, or those needing
this announcement in an alternative format, may call (360)
902-5700. TTY users should first call 711 to access the Washington
You are welcome to include the name and pronoun you would like
to be referred to in your materials and we will honor this as you
interact with our award-winning diverse and inclusive
If you have any questions regarding this
announcement, program, or the agency please contact Georgina
Salary: $4,974.00 - $6,534.00 Monthly
Location: Snohomish County Everett, WA
Job Type: Full Time - Permanent
Department: Dept. of Labor & Industries
Job Number: 2021-00086
Agency: State of Washington
Address: View Job Posting for Agency Information View
Job Posting for Location, Washington, 98504
Phone: View Posting for Agency Contact