Description GENERAL STATEMENT:
The Salvation Army is a branch of the Christian Church and the
ultimate goal of all programs is spiritual regeneration of all
The Salvation Army is an equal opportunity employer.
SCOPE OF POSITION:
This temporary position will help to develop the Pathway of Hope
program. This would include setting up the intake process as well
as processes to carry out the essential duties listed below.
The Pathway of Hope program is offered to families participating
in The Salvation Army Everett corps, social service, and shelter
Pathway of Hope is an intensive and intentional case management
tool to be used with families participating in Everett Salvation
Army programs. Pathway of Hope is focused on ending
intergenerational poverty by providing individualized,
strengths-based case management. Pathway of Hope case management
tools will be used for assessment and case planning. 10
families/year will be served through the Pathway of Hope program
utilizing the Pathway of Hope case management tools. Pathway of
Hope Case manager will also work together with the Corps Office as
case manager for couples and families residing in The Salvation
Army Hotel Shelter Program.
This position has the potential to be a permanent position if
funding is developed to sustain the position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop and prepare regular outreach engagement events to
identify eligible applicants.
Conduct screening interviews with potential applicants in
accordance with POH eligibility definitions.
Present potential participants to the corps officer for review
In coordination with Corps case workers, provide appropriate
referrals for individuals not eligible for POH services.
Engage and build rapport with target population.
Ensure that proper paperwork and documentation is filled out for
each Pathway of Hope participant; This includes an intake process,
routing the paperwork to HMIS, Housing Action Plan, and exit
paperwork for couples and families residing at the Hotel
Work with the officers, shelter supervisor and case managers,
and social services staff to develop a plan of pastoral care for
each participant of Pathway of Hope. Communicate regularly if there
are needs or concerns, with care for confidentiality.
Conduct Pathway of Hope assessments and measures with each
Pathway of Hope program participant.
Organize leaders and/or instructors for classes on: healthy
living, self-care, decision making, relationship building/mending,
family relationships, conflict management, emotional awareness,
life skills, budgeting, daily planning, goal setting etc.
Work with Corps Officer to provide pastoral care in times of
emergency disaster, after being trained in FEMA and TSA classes of
emotional and spiritual care.
Participate in staff meetings.
Provide statistical information and other reports as requested
by the Corps Officer.
Perform intake, written assessments, mental health
Develop a case plan with the participant based on the primary
goals of housing stability, increased income/financial resources
and skills, and self determination which includes short-term and
long-term goals with objectives. Update case plan as needed.
Schedule regular meeting times with participants to develop and
review goals and objectives. Conduct home visits as determined by
the case plan.
Provide clients with information, referral services, assistance
accessing appropriate community resources, advocacy.
Provide financial assistance in accordance with program policies
Coordinate case management efforts with all staff and contracted
services to meet individual and family needs.
Develop a discharge plan with participants addressing permanent
housing stability, economic stability, emotional stability and self
Assist participant to develop a crisis plan. Be available during
off hours to respond to an emergency.
Maintain comprehensive demographic data as required on all
Maintain case files for each participant that includes the
assessment, case plan, documentation of progress, challenges,
outcomes/accomplishments, discharge plan and summary, and
documentation of all follow up contact.
Maintain comprehensive and detailed case notes on all
participants, document and report effectiveness of service
delivery, track and report unmet needs of participants and their
families, complete all required documentation, and prepare all case
files for proper storage.
Ensure the quality and accuracy of all data collected and
Attend and participate in various meetings including: agency and
community meetings, supervisory meetings, clinical staffing team
Maintain working relationships with community agencies to
provide comprehensive services and resources available for
Attend in-service training and outside conferences/workshops as
requested and approved by the Divisional Program Manager.
Provide guidance and support to community volunteers working
with the program.
Represent the agency's purpose, philosophy, and function to the
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
An Associate's degree, Bachelor's degree, or current enrollment
in in human service area: preferably a BSW from an accredited
college or university.
Experience with a homeless prevention/rapid re-house program is
helpful, but not required.
Familiarity with Salvation Army programming and expectations
Detail oriented and ability to multi-task
Ability to quickly learn and apply new information/skills
Sensitivity to and understanding of the comprehensive mission of
The Salvation Army
Ability to work independently and as part of a team
Ability and willingness to keep information confidential
Must complete and adhere to Protecting the Mission requirements
and guidelines, including the ability to pass a TSA background
Experience and/or strong interest in community outreach,
organization and community capacity development.
Must have an interest and ability to work with people and
clients of diverse racial, ethnic, and socio-economic backgrounds
in a sensitive and culturally appropriate manner.
Ability to collaborate on complex social issues within families
Ability to be creative, original, intuitive, and perceptive.
Ability to think logically and critically.
Ability to envision a project from beginning to end.
Ability to solve complex problems, make appropriate judgments
Ability to speak and understand English in a manner that is
sufficient for effective communication with supervisors, employees,
beneficiaries and customers.
Demonstrated capacity to teach adults.
Excellent oral and written communication skills.
Valid Driver's License and ability to pass motor vehicle
TRAININGS NECESSARY (can be completed within 30 days, if
necessary but preference is given to candidates who already have
Pathway of Hope
WellSky Client Management Software System
Trauma Informed Care
Child Safety Training
Sexual Assault Training/DV Training/ASSIST (Suicide
WRAP - Wellness Recovery Action Plan
Ability to sit, walk, stand, bend, squat, climb, kneel, and
twist on an intermittent or continuous basis
Ability to operate a desktop or laptop computer
Ability to lift up to 25 pounds
Ability to operate a motor vehicle
Qualified individuals must be able to perform the essential
duties of the position with or without accommodation. A qualified
person with a disability may request a modification or adjustment
to the job or work environment in order to meet the physical
requirements of the position. The Salvation Army will attempt to
satisfy requests as long as the accommodation needed is reasonable
and no undue hardship would result.
The Salvation Army, an international movement, is an evangelical
part of the universal Christian church. Its message is based on the
Bible. Its ministry is motivated by the love of God. Its mission is
to preach the Gospel of Jesus Christ and to meet human needs in His
name without discrimination.
A critical part of employment in this organization is the
modeling of Christian principals while on duty. As a representative
of this organization it is imperative that you present yourself to
be professional and of high moral standard.
Equal Employment Opportunity Employer.
Minorities/Women/Veterans/People with Disabilities.
Equal Opportunity Employer/Protected Veterans/Individuals with
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, or protected veteran
status and will not be discriminated against on the basis of
disability. The Salvation Army is committed to providing reasonable
accommodation for qualified job applicants, job candidates, and
employees with disabilities to ensure they enjoy equal access to
all employment opportunities and benefits of employment as required
by the Americans with Disabilities Act. EEO is the Law.