The Peninsula Behavioral Health Care Coordinator works with Care
Manager to identify and track consumers who meet high risk health
criteria. The Care Coordinator is responsible for consulting with
patients and determining their needs, developing care plans,
coordinating patient-care services, educating them about their
condition, and working with the care team to evaluate
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Along with Care Manager, utilizes population health management
software in conjunction with an electronic health record to oversee
clinical registries to identify high needs and high risk
+ Follows up with PBH consumers who have had recent Emergency
Department utilization to determine if they have unmet care needs
and to provide coaching on the appropriate venue for care to reduce
unnecessary visits to the ED.
+ Participates in the development of strengths based, recovery
oriented and person centered Individual Service Plans to address
individual needs and guide the focus of treatment.
+ Coordinates care between internal providers and community
providers and ensures that the referral loop is closed.
+ Assists consumers in identifying barriers to accessing care or
following up with care.
+ Provides coaching and support around chronic health
+ Maintains familiarity with and handles client information in
accordance with Federal Regulations (42 CFR, Part 2), the Revised
Code of Washington (RCW 71.05.390 and RCW 71.24), and other
applicable laws pertaining to confidentiality of client and staff
+ Maintains physical security of confidential materials and
assigned Agency property.
+ Attends Performance Improvement Meetings on a regular
SECONDARY DUTIES AND RESPONSIBILITIES:
+ Advocate for clients as needed.
+ Collaborate with other members of the care team to ensure
clients' needs are met.
+ Minimum supervision following initial training. Higher or
closer supervision during training or special projects as
determined by Care Manager and Medical Director.
+ Performance is verified through a combination of reports and
assessment of outcomes.
+ Meeting compliance requirements to ensure ongoing operations
is critical. Position is accountable for the compliance and ethical
health of the organization.
REQUIRED EDUCATION, LICENSE(S), CERTIFICATION, AND
Education: Bachelor's Degree in Behavioral Science
Licensure: Agency Affiliated Counselor Registration (with agency
assistance) and valid WA State Driver's License
Experience: Two years' experience in providing case management
or clinical treatment services with individuals with serious and
persistent mental illness.
KNOWLEDGE, SKILLS, AND ABILITIES:
+ Knowledge of the classification of mental disorders contained
in the current DSM.
+ Understanding of the impact of health related problems on
+ Ability to collate and organize information from multiple data
+ Understanding of current knowledge on recovery.
+ Knowledge of social service and healthcare delivery
+ Ability to coordinate care with multiple service
+ Knowledge of Microsoft Excel
Job ID: 2020-1203
External Company URL: http://peninsulabehavioral.org
Street: 118 East 8th Street