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Recruitment & Engagement Coordinator

Company: Home Instead
Location: Everett
Posted on: October 12, 2020

Job Description:

Job Description We are looking for a reliable Recruitment & Engagement Coordinator. HCA/NAC needed. You will mainly work in the office but occasionally might have to cover shifts for clients in their home. The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy. Responsibilities may include however not limited to: * Answer each incoming call in a friendly, professional, and knowledgeable manner * Assist with scheduling applicant interviews. * Assist with conducting reference checks, criminal background, and motor vehicle check and drug screens on CAREGivers. * Assist with creating employment records including but not limited to I-9 form, W-4 form, and all other employment related documents. * Assist with CAREGiver orientation and all training including training required to meet Home Instead ® Standards and additional optional training. * Assist with engagement strategies that utilize the 5 CAREGiver needs to promote CAREGiver retention and satisfaction. * Assist with scheduling CAREGiver annual reviews. * Assist with monitoring, mediating, and logging all client and CAREGiver activity utilizing the software system. * Assist with preparing and publishing the monthly newsletter within the deadline * Assist with planning and successfully executing CAREGiver meetings * Maintain regular attendance at the office to execute job responsibilities * Adhere to all company policies, procedures, and business ethics codes and ensures that they are communicated and implemented within the team. * Perform any and all other functions deemed necessary. * Must demonstrate excellent oral and written communication skills and the ability to listen effectively * Must have the ability to work independently, maintain the confidentiality of the information and meet deadlines * Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills * Must demonstrate discretion, integrity, and fair-mindedness consistent with office standards, practices, policies, and procedures * Must demonstrate knowledge of the senior care industry * Must have the ability to organize and prioritize daily, monthly, quarterly, and yearly work * Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community * Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients, and family members. * Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone * Must present a professional appearance and demeanor * Must have the ability to operate office equipment * Must be patient and congenial on the telephone * Must have computer skills and be proficient in Excel and Word * Must have the availability to work evenings or weekends as required * Must have the ability to perform duties in a professional office setting * Must have the ability to work as a part of a team * Must demonstrate excellent organizational skills Responsibilities may include however not limited to: * Manage phone calls and correspondence (e-mail, letters, packages etc.)

Keywords: Home Instead, Everett , Recruitment & Engagement Coordinator, Other , Everett, Washington

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