Senior Epic ECSA Client Apps Engineer PSJH in Everett ,
Providence St. Joseph Health is calling a Senior Epic ECSA
Client Application Engineer, PSJH to our location in Beaverton, OR;
Portland, OR; Anchorage, AK; Seattle, WA; Renton, WA; Redmond, WA
or Everett, WA.
We are seeking a senior level subject matter expert for an Epic
Client Application Engineer (ECSA). The candidate will manage,
analyze, architect and engineer the client, server and delivery
infrastructure for Epic applications across the enterprise. This
position will have some operational work, but will be more focused
on designing, engineering, documenting, and at times implementing,
updates and solutions for our client-server systems software such
as Interconnect, Hyperspace, EPS, Web BLOB, Hyperspace Web and
other Epic Windows based applications. Also assists other Epic 3rd
party applications teams with their integration into Epic as needed
which can include assisting with the design, architecture and
documentation. The Senior Engineer strives towards the common goal
of application performance, standardization, automation and
efficiency. Additional knowledge of the inner workings of Epic
systems, outside of the Windows based applications, is also
In this position you will have the following
Participate in cross-functional efforts to resolve complex
technical issues, chronic problems, and technology integration
challenges being experienced throughout the enterprise or having a
major impact within an application or area. Performs complex and
methodical troubleshooting and diagnoses and then implements
solutions to assure all Epic Windows related problems are
Present information in a clear, effective, logical, and
persuasive manner. Listens to feedback without defensiveness and
uses it effectively. Mentors other engineers, re-enforces team
building and encourages growth and development of the team.
May be required to travel up to 20% of work schedule.
Will be part of an on call rotation and also participates, as
needed, in critical incident and carries a pager or cell phone.
Prepare, install, upgrade and/or distribute Epic applications on
servers and clients including printing, faxing, imaging, business
continuity systems, monitoring, web servers, communication systems
and end user access.
Keep current with the latest security best practices, and then
recognize when those best practices need to be applied. This
responsibility goes beyond simply applying software updates, but
considers the multiple aspects and layers of security.
Develop solutions to automate operational duties and monitor
Mentor junior members with adopting automation and move to
adopting cloud technologies
Required qualifications for this position include:
Bachelor's Degree in Computer Science, Business Management,
Information Services or an equivalent combination of education and
Eight (8) years total relevant IT experience, or an equivalent
combination of relevant experience.
Three (3) years of technical leadership experience.
Five (5) years of experience as Epic ECSA.
If not already Epic certified then within 6 months achieve Epic
ECSA certs 101, 102 and 105 and maintain certs when renewals
Preferred qualifications for this position include:
8 years of Windows Server experience including IIS
5 years of Citrix XenApp administration.
5 years of scripting, programming and automation.
2 years of experience with Citrix NetScaler.
Experience with managing resources in Microsoft Azure.
Operating knowledge in the following Cloud technologies, Azure
Dev OPS, Power BI, and GitHub.
Must be fluent with modern scripting and programming languages
to automate tasks with PowerShell, JSON/REST or C#.
Extensive knowledge of Windows operating systems especially in a
virtualized environment (Citrix and VMware). Fully understands
system and kernel components, printing components, registry tweaks,
AD Group Policy structures and performance and reliability tuning
Extensive knowledge of networking technologies (DNS, DHCP, VPN,
etc.) protocols (TCP, UDP, HTTPS, FTP, SMB, SNMP, LDAP, etc).
Knowledge of how network appliances such as load balancers,
routers, firewalls and network intrusion systems that can enhance
or impede security, reliability and performance.
Fluent with diagnostic tools like Perfmon, SysInternals,
Wireshark, LogInsight, and Fiddler.
Leadership in discovering new technologies that improve
application security, uptime and performance. Ability to review
current system and operational support standards and recognize when
changes should be made and then document and communicate those
Must be a motivated self-starter who is able to develop goals
and associated work plans with little to no oversight from
Ability to comprehend release notes for software and hardware
upgrades, and understand the ramifications of those upgrades.
Experience and Knowledge of Citrix NetScaler ADC administration,
including Content Switching , AppExpert and GSLB.
Have the social and technical confidence to actively participate
in contributing ideas and solutions while in a group or individual
About the department you will serve.
Providence Shared Services provides a variety of functional and
system support services for our Providence family of organizations
across Alaska, California, Montana, New Mexico, Oregon, Texas and
Washington. We are focused on supporting our Mission by delivering
a robust foundation of services and sharing of specialized
We offer a full comprehensive range of benefits - see our
website for details
As expressions of God’s healing love, witnessed through the
ministry of Jesus, we are steadfast in serving all, especially
those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic
network of hospitals, care centers, health plans, physicians,
clinics, home health care and services guided by a Mission of
caring the Sisters of Providence began over 160 years ago.
Providence is proud to be an Equal Opportunity Employer. Providence
does not discriminate on the basis of race, color, gender,
disability, veteran, military status, religion, age, creed,
national origin, sexual identity or expression, sexual orientation,
marital status, genetic information, or any other basis prohibited
by local, state, or federal law.
Job Category: Infrastructure
Other Location(s): Washington-Renton, Washington-Seattle,
Oregon-Portland, Alaska-Anchorage, Washington-Everett,