Sr. Technical Program Manager, AWS Usage Forecast Planning

Company: Amazon Development Center U.S., Inc.
Location: Seattle
Posted on: June 26, 2025

Job Description:

Job Description The AWS Usage Forecast Planning Org owns end to end usage planning experience with all AWS service teams to build the world's largest Cloud infrastructure. We are responsible for generating a reliable, feasible and explainable Usage Plans for all the AWS Services. Our goal is to simulate the usage plans with revenue, cost and efficiency implications in a faster, reliable and explainable way, to forecast the AWS services physical infrastructure needs. We apply advanced forecasting, data mining, and machine learning techniques to predict customer demand growth. We build supportability models for foundational AWS services and identify their planning bottlenecks to serve ever-increasing customer demand. Combining the usage forecast and the supportability models, we generate plan of record that optimize across customer experience and hardware utilization. Our software drives the many billions of dollars in CapEx that AWS spends every year, and our projects help improve AWS utilization to reduce CapEx by 100s of millions of dollars every year. As part of EC2 Core Platform, we aim to strike a nimble balance between capacity availability and utilization. We are seeking an experienced Technical Program Manager to drive reliability of usage planning across all AWS services. This role requires deep expertise in analyzing and optimizing the end-to-end process of bringing new AWS instances from concept to delivery, ensuring valid and up-to-date planning for all products. The candidate will impact the overall AWS Usage Planning by aligning forecasts with product transitions and efficiency improvements, improving plan accuracy through comprehensive dependency chain management, developing demand shaping strategies for internal customers, and monitoring plan actualization across all AWS services. Working with a technical team, the candidate will help automate and streamline the usage planning process while serving as a crucial liaison between software engineering teams, finance managers, and supply chain operations. The ideal candidate brings technical program management experience, preferably in cloud computing,strong analytical and problem-solving skills, experience with agile methodologies, and excellent communication abilities. Experience in financial planning, supply chain management, and infrastructure scaling is highly desirable. The role requires a unique blend of technical acumen, strategic thinking, and cross-functional leadership to balance AWS's continued growth with long-term efficiency goals. Join us in shaping the future of cloud computing and driving innovation at a global scale. Key job responsibilities - Working with Service Finance PMs to understand the revenue, cost, efficiency tradeoffs - Working with partner teams to align on recommendations for demand shaping - Working with partner development teams to align on roadmap to improve the automation footprint for the usage planning process and track the progress towards goals About the team What we own: Building a world-class forecasting platform that scales to handling billions of time series data in real time. Expanding planning models and systems for each AWS service in the fast-growing AWS product portfolio. Finding out the optimal tradeoff between AWS service availability and fleet utilization. Driving fleet efficiency improvement where each 1% means millions of additional free cash flow. Automating tactical and strategic capacity planning tools to optimize for service availability and infrastructure cost. What you will learn: Forecast and planning management for the Cloud. The internals of all AWS services. How to build large scale distributed systems for both internal and external AWS customers. Functional Programming. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better- rounded professional. Keywords: Forecasting, Statistics, Machine Learning, Optimization, Inventory Management, Supply Chain Management, FinTech, AWS, Cloud, Cloud Computing, EC2, S3, EBS, DynamoDB, CloudFront, Java, C++, object oriented, Java, Scala, distributed systems, high availability, scalability, concurrent Key job responsibilities You will work directly with business owners, research scientists, other software development teams, and owners of major AWS services. This role requires an individual with excellent analytical abilities, deep knowledge of software engineering principles, as well as a passion for problem-solving. Ideally, you are comfortable with ambiguity and accessing and working with data from multiple sources. BASIC QUALIFICATIONS- 5 years of technical product or program management experience - 7 years of working directly with engineering teams experience - 3 years of software development experience - 5 years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS- 5 years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Keywords: Amazon Development Center U.S., Inc., Everett , Sr. Technical Program Manager, AWS Usage Forecast Planning, IT / Software / Systems , Seattle, Washington