Customer Engineering - Technical Publication Specialist
Posted on: May 16, 2022
At Boeing, we innovate and collaborate to make the world a better
place. From the seabed to outer space, you can contribute to work
that matters with a company where diversity, equity and inclusion
are shared values. We're committed to fostering an environment for
every teammate that's welcoming, respectful and inclusive, with
great opportunity for professional growth. Find your future with
The Boeing Commercial Airplanes Customer Engineering organization
is seeking a Mid-Career Technical Publications Development
Specialist to join our Authoring & Publishing team based out of
The Customer Engineering organization is the recognized authority
for customer contractual configuration requirements. Our
organization leads the development of integrated solutions that
meet customer priorities and aspirations in order to enable long
term sustainable growth for Boeing. Our organization is committed
to providing exceptional customer experiences through our deep
understanding of the airplane, the business context and our
In Customer Engineering , we are focused on engaging and developing
our team and the next generation of leaders and continuously
promoting a culture focused on empowerment, diversity and
inclusion. Become a part of our passionate and highly-motivated
team who are excited to be on the forefront of modern flight.
This role is ideally suited for a candidate who is looking to gain
a further understanding about airplanes, how they work, and how
they are configured. The position requires creative thinking,
technical acumen, and a customer-oriented mindset.
You will apply your skills to help develop the products we use to
sell and configure airplanes. The right candidate is willing to
learn new skills, expand knowledge, and adapt to technological and
Developing customer facing technical publications that define
Responsible for multiple publications including contractual
documents (detail and configuration specifications) and selections
catalogs for Boeing Commercial Airplanes.
Interfacing frequently with counterparts throughout the Customer
Developing an understanding of the various features we offer on
Editing, writing and illustrating information to convey airplane
selectable features to our customers.
Working closely with customer engineers who technically define
feature offerings and translating that vision to something our
customers grasp with ease.
Leading conversations about graphic design and technical formatting
to communicate a world of information neatly to customers.
This position allows some telecommuting. The selected candidate
will be required to perform some work onsite in Everett, WA.
This position must meet Export Control compliance requirements,
therefore a "US Person" as defined by 22 C.F.R. - 120.15 is
required. "US Person" includes US Citizen, lawful permanent
resident, refugee, or asylee.
Basic Qualifications (Required Skills/Experience):
3+ years of experience with the Adobe Creative Suite (FrameMaker,
Illustrator and Photoshop)
5+ years of experience applying verbal and written communication
skills including spelling, grammar, punctuation, form and style,
proof reading and editing skills
Experience with Technical Publications, aircraft systems or
Preferred Qualifications (Desired Skills/Experience):
5+ years of previous experience in publication and online writing
Experience writing and editing for technical publications.
Experience working directly with engineering teams on a product for
both an internal and external audience.
Background in design and graphic principles for different
publications and various digital media.
Familiar with industry-standard digital technologies such as HTML,
platforms (desktop, laptop, and tablet)
Experience with project management principles to manage
Experience driving creative solutions.
Proficient in the Microsoft Office suite.
Knowledge of Agile process.
Understanding of Chicago Manual of Style
Experience using an XML-based authoring system.
Self-starting, accountable, and able to work independently.
Strong time management and organization skills.
Ability to work across functional groups and organizations.
Ability to concurrently execute multiple deliverables and track to
Exceptional teaming skills in developing innovative ways to
effectively meet customer needs.
Passion to thrive and adapt in a fast-paced, ever-changing
environment. Interpersonal skills where teamwork and collaboration
are of the utmost importance.
Typical Education/ Experience:
Education/experience typically acquired through advanced education
(e.g. Associate) and typically 3 or more years' related work
experience or an equivalent combination of education and experience
(e.g. Bachelor+1 years' related work experience, 5 years' related
work experience, etc.).
This position offers relocation based on candidate eligibility.
Employee Referral Program:
This job is eligible for the Employee Referral Program.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and
employees are subject to testing for marijuana, cocaine, opioids,
amphetamines, PCP, and alcohol when criteria is met as outlined in
This is a union-represented position. In locations where SPEEA
representation applies, this job family will be covered by the
terms of the collective bargaining agreement
This position is for 1st shift.
Diversity & Inclusion Commitment:
At Boeing, diversity, equity, and inclusion are enduring company
values. We strive to live these values every day not only because
it's the right thing to do, but because our success depends on it.
The company's commitment to diversity and inclusion means providing
a work environment for all employees that is welcoming, respectful
and equitable, with opportunities for personal and professional
Boeing is the world's largest aerospace company and leading
manufacturer of commercial airplanes and defense, space and
security systems. We are engineers and technicians. Skilled
scientists and thinkers. Bold innovators and dreamers. Join us, and
you can build something better for yourself, for our customers and
for the world.
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are
made without regard to race, color, religion, national origin,
gender, sexual orientation, gender identity, age, physical or
mental disability, genetic factors, military/veteran status or
other characteristics protected by law.
Keywords: BOEING, Everett , Customer Engineering - Technical Publication Specialist, IT / Software / Systems , Everett, Washington
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