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Case Manager I - Supported Housing and Employment

Company: Bridgeways
Location: Everett
Posted on: August 7, 2022

Job Description:

Are you looking for a career that will allow you to really make a difference, at an agency that values work-life balance and understands that a manageable caseload is crucial to achieving clinical fidelity and achieving best case outcomes for the clients we serve?

Become part of the Clinical Service team at Bridgeways, a social enterprise company that provides services that promote quality-of-life, facilitate growth, independence, and a sense of community for individuals with behavioral health conditions. Bridgeways is seeking a Case Manager for our Supported Housing and Supported Employment services. Use your skills to support people with mental health concerns in Snohomish County find housing and employment opportunities. This is an extremely rewarding position where you can directly help people struggling for stability and consistency in their lives.

Type & Pay: Full Time, non-exempt, paid biweekly. Salary range from $18.00 - $21.00 per hour, DOE


Our benefit programs have been curated to provide employees with options and comprehensive coverage including:

Generous Paid Time Off -- New Employees accrue up to 31 paid days off, including 15 flexible use PTO days, 10 paid holidays, and 2 personal days. Bridgeways also closes for the final week of the year.

Comprehensive medical, dental, and vision insurance with medical premiums starting as low as $15 biweekly. Our benefits start the 1st of the month after your hire date to prevent a break in coverage.

401K with employer matching after 90 days and immediate vesting.

A robust Employee Assistance Plan. Program benefits include free counseling, retirement, financial planning and care provider services and resources

Optional voluntary life, accident, cancer, and critical illness insurance plans.

Primary Responsibilities :

Provides direct clinical service to facilitate housing and placement and behavioral health stability. Completes day-to-day tasks within housing program, facilitating access to safe, secure, affordable housing.

Provides vocational assessment, service coordination, job development and job placement services to assist individuals realize their respective employment goals.

Provides case management/information and referral to other community resources; supportive counseling as appropriate utilizing Motivational Interviewing to facilitate coordination with other resources.

Assists individuals in the community to obtain necessary documentation for benefits and to coordinate service provision.

Represents Bridgeways in community and regional activities, committees, and work groups as requested.

Establishes liaisons and relationships with appropriate community agencies to meet necessary current and future housing needs.


2 years experience working in a social service or behavioral health agency.

Experience working with adults with chronic and persistent mental health concerns.

Familiarity with local, state, and federal low-income housing resources, community resources and local homeless programs.

Knowledge of current behavioral health care practices.

Knowledge of local, state, and federal housing guidelines, trends and funding opportunities.

Knowledge of Landlord/Tenant law, fair housing laws, Homeless Management Information Systems, Shelter Plus Care Guidelines and community housing resources.

Preferred Qualifications/Skills:

Prior experience with Supported Housing, Supported Employment, Medicaid reimbursement program requirements, and case management.

Bachelor's degree in social science related field


Must be able to practice empathetic listening, humility, curiosity, and self-awareness and be able to work collaboratively with people with varied personalities, disabilities, cultures, and interests while maintaining healthy boundaries. Bilingual ability may be beneficial, but not essential. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. The ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public is very important.


Proficient with PC including Excel, Word, Outlook, Teams.

Ability to learn and utilize electronic medical records for confidential and safe record-keeping that conforms to agency requirements.

Ability to efficiently manage one's daily, weekly and monthly work schedule including in-office sessions and travel to out-of-office appointments, meetings, etc. to meet or exceed productivity standards and caseload needs.

Able to work a flexible schedule to meet the needs of the individual.

Able to work as an effective team member.


Must be able to pass Background and OIG check. Convictions will not automatically disqualify you from employment with Bridgeways. We will consider the particular circumstances of each case and any additional information that can be provided.

Agency Affiliated Counselor Registration, or the ability to obtain registration within 90 days of hire.

Must have or be able to obtain a Washington State Drivers License


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Case Managers may be required to work in both an office setting and in the community to meet the needs of our clients. In an 8-hour workday, an employee always talks/hears; usually is walking and standing with occasional sitting, driving, and rarely stooping, kneeling or crouching. An employee's job requires occasional use of a standard and cellular telephone, viewing computer/monitor and typing, also with occasional handwriting. Occasionally lifts weights varying from 5 pounds to 10 pounds and occasionally lifts objects from 29-65.


Keywords: Bridgeways, Everett , Case Manager I - Supported Housing and Employment, Human Resources , Everett, Washington

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