Person In Charge
Location: Port Angeles
Posted on: November 17, 2021
Job Title: Person In Charge (PIC) -- JOB DESCRIPTION: As a
primary contact for Safeway customers, the Person In Charge (PIC)
provides friendly, courteous, and helpful service. During the
absence of the Store Manager and the First & Second Assistant
Managers, the PIC is in charge of the store, with analogous
authority to make necessary decisions to operate the store at
maximum profit, efficiency, and superior customer service. When in
charge of the store (generally at night) the PIC will supervise the
store employees. The PIC also acts as a Cashier-Checker (see job
description). May be required to work in many of the departments
within the store. -- JOB DUTIES: Safeway PIC employees are
generally responsible for completing the following job duties: 1.
Provide customer service as currently defined by the employer
within the scope of the position and within company policy. 2.
Responsible for appropriately handling emergencies, customer
complaints, employee or customer accidents and supervising all
store personnel. 3. Maintains high level of familiarity with
company policies and procedures. 4. Supervises the sales floor to
monitor service and replenishment of products. 5. Replaces stock in
displays surrounding the checkout area. 6. Assists in maintaining a
clean and safe work environment within the store. 7. Assists other
cashiers with computer, register, and scanner problems. 8.
Responsible for performing basic office functions to assist
customers and personnel. 9. Operates electronically scanning cash
register to total customers' final bill. 10. Receive payment for
customer purchase and count back correct change. 11. Bag groceries
in paper, canvas, or plastic bags. Lift bags into grocery cart.
Offer customer assistance with carry out, and perform that task if
a Courtesy Clerk is not available. 12. May be responsible for
completing close of day function in the office. 13. May be
responsible for counting out of stock product. 14. May count tills
when other cashier-checkers leave. 15. Other duties as assigned. --
JOB RELATED QUALIFICATIONS: 1. Ability to follow company customer
service procedures. Demonstrated prior customer service skills or
related experience. 2. Ability to interact with customers and
co-workers. 3. Ability to understand and follow instructions. 4.
Knowledge of all positions within the store. 5. Ability to work
independently. 6. Desired: Prior experience as a clerk or manager.
-- SUPERVISORY RESPONSIBILITIES: All store employees during the
absence of the Store Manager or Assistant Manager. --
PERMITS/LICENSES: Varies depending on store location and
state/county requirements. Job Title: Person In Charge (PIC) --
WORK ENVIRONMENT: %Inside: 100% %Outside: Rare Temperature
Extremes: N/A Chemicals: Seldom (mild detergents or glass cleaner)
-- MACHINES, TOOLS, AND EQUIPMENT: six-wheeled cart, grocery cart,
box cutter, pens and pencils, spray bottle, rags, mops, broom,
telephone/intercom, cash register, credit card scanner, computer,
pallet jack, bailer -- PHYSICAL DEMANDS: Constant (over 70% of the
time) Frequent (30-70%) Occasional (10-30%) Seldom (1-10%) --
Lifting: Constantly lifts 1-10 lbs. Frequently lifts 11-20 lbs.
Seldom lifts 21-35 lbs. Carrying: Occasionally carries 1-10 lbs.
Seldom carries 11-50 lbs. Pushing/Pulling: Constantly pushes/pulls
1-10 lbs. Occasionally pushes/pulls 11-20 lbs. Reaching: Constant
knee to shoulder reaching. Seldom overhead and at or above shoulder
level reaching. Standing: Constant standing while on job. Sitting
allowed on breaks. Walking: Frequent walking while on job.
Climb/Balance: Seldom. May use step stool while stocking/facing
product on high shelves. Trunk Functions: Frequent neck rotation
and bending of head. Occasional bending/stooping, twisting,
crouching, and squatting. Seldom kneeling. Upper Extremity:
Constant handling/grasping and repetitive motion while checking,
facing, and replacing stock. Frequent fine finger manipulation.
Vision: Use of peripheral vision and depth perception to move
around store and push carts in aisles. Near vision used to operate
scanner, make change, and troubleshoot equipment. Hearing: To
converse with customers, provide service, and receive questions
from employees and customers. Answer pages and telephone. Speech:
To respond to customers and employees and use intercom/telephone.
-- Safeway will provide reasonable accommodation for qualified
individuals with disabilities who can meet overall job
Keywords: Safeway, Everett , Person In Charge, Hospitality & Tourism , Port Angeles, Washington
Didn't find what you're looking for? Search again!