Palliative Care RN Case Manager and Educator
Company: Optum
Location: Everett
Posted on: April 24, 2024
Job Description:
$7,500 Sign-on Bonus for External Candidates
For those who want to invent the future of health care, here's your
opportunity. We're going beyond basic care to health programs
integrated across the entire continuum of care. Join us to start
Caring. Connecting. Growing together.
Role has two central tasks: palliative care consultant (providing
palliative expertise directly to patients and their families) and
palliative clinician educator (helping RNs, APCs, physicians, and
others develop primary palliative care skills). We anticipate these
tasks will blend synergistically and evolve as the palliative care
program grows.
Primary Responsibilities:
- 60%-70% Palliative Case Coordination/Consultation
- Participates in and/or leads iterative goals of care
conversations with patients in various stages of serious illness,
using advanced clinical communication and "whole person" approach.
Care should be nuanced to disease trajectory and evolve based on
disease progression; implement palliative care plans when
appropriate
- Creates informative and clear documentation, particularly for
patients with high complexity in need of contingency planning.
Understands and incorporates best practices as it pertains to
utilizing POLSTs, DPOA, and other documentation
- Proactively partners and collaborates with TEC colleagues
across multiple disciplines and settings (inpatient, skilled
nursing, hospice, home health, specialty, etc) to create
integrative, robust care plans. Facilitates referrals to such
organizations as appropriate
- Works closely with provider colleagues to ensure that
palliative care case management is coordinated, particularly when
patients are dealing with multiple co-morbidities, complex and/or
serious illnesses, particularly towards end of life
- Conducts visits with patients and families in the Hospital
- 20%-30% Education & Facilitation to further palliative care
best practices within the clinic setting
- Grows provider and staff competency in advanced practice
communication skills, serious illness management and palliative
care approach and philosophy of care; act as a palliative resource
for teams across TEC
- With guidance from the Palliative Care Manager, provide
informal and formal education for providers and staff around
serious illness management, end of life care, clinical
communication, effective goals of care conversations,
interdisciplinary collaboration and other related topics. We will
also have Resident Physicians and Medical Students rotating on our
team, starting July, 2024
- Attends and participates in palliative care and related
meetings, team huddles and community meetings as appropriate.
Engage in ongoing professional development and learning,
particularly as it pertains to serious illness management and
palliative care through informal and formal educational
opportunities
- 10% Other duties as assigned
Duties listed below are integrated into all job functions:
- All staff members are to promote a positive and productive work
environment by acting maturely and responsibly, satisfactorily
performing his or her job responsibilities and conducting
themselves in a professional, courteous and respectful manner
toward fellow employees, physicians and patients
- Must relate to other people beyond giving and receiving
instructions: (a) get along with co-workers or peers without
exhibiting behavioral extreme; (b) perform work activities
requiring negotiating, instructing, supervising, persuading or
speaking with others; and (c) respond openly and appropriately to
feedback regarding performance from a supervisor
- Performs all duties in a manner which promotes and supports the
Core Values and Compact of The Everett Clinic
- Integrates Lean principles, practices and tools to improve
operational efficiency, reduce costs and increase customer
satisfaction
- Frequently must follow written and oral instructions as well as
complete routine tasks independently
- Completes annual compliance training on
HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity
Statement and signs Agreements
- Ensures confidentiality of patient information following HIPAA
guidelines and TEC policies
- Attends training to meet requirements of the job position and
as needed or mandated by TEC policies, Div. of Occupational Safety
& Health (DOSH), OSHA, L&I and other state/federal
regulations
- Has regular and predictable attendance The duties listed below
are intended only as illustrations of the various types of work
that may be performed. The omission of specific statements of
duties does not exclude them from the position if the work is
similar, related or a logical assignment.
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
- BA or equivalent
- Graduation from an accredited school of nursing
- Basic Life Support for Healthcare providers (AHA) or CPR/AED
for the Professional Rescuer (American Red Cross)
- Washington State Registered Nurse license. Basic Life Support
(BLS) for Healthcare providers (AHA)
- 3+ years of experience in a clinical setting
- Washington State driver's license and vehicle for work-related
travel Preferred Qualifications:
- Master's degree or above and/or clinical licenses
- Some experience doing Palliative Care or being involved in the
care of patients receiving Palliative Care or Hospice services,
being part of goals of care, advanced care planning, symptom
management, and family support at the end of life
- Experience with complex patients and interdisciplinary
teams
Knowledge, Skills & Abilities :
- Knowledge: Knowledge of palliative care best practices.
Knowledge of medical terminology and disease courses. Knowledgeable
about community resources appropriate to needs of
patients/families. Knowledge of culture and values in the patient
population and local community
- Skills: Ability to identify and creatively problem solve
challenges encountered in care managing patients with complex and
serious illness. Advanced communication skills: able to establish
rapport with patients, families and colleagues of diverse
backgrounds, able to work with representatives from local
organizations and agencies. Skilled in building relationships and
influencing organizational culture. Solid organizational skills to
set priorities and ability to work with high degree of accuracy and
attention to details while responding to tight deadlines and
multiple priorities and demands. Skilled in working at the top of
scope within discipline, able to integrate cross-disciplinary
knowledge when appropriate Has a demonstrated ability to
productively work in complex systems, preferably within ICU or
palliative context (or comparable)
- Abilities: High "EQ" person who is flexible and embraces
change. Read, speak, understand and write clearly in English. Work
with initiative, collaboration, energy and effectiveness in a
fast-paced environment, both with a team and independently. Ability
and willingness to provide emotional support, encouragement and
motivation to individuals and families of varied ethnic, cultural
backgrounds, ages and economic circumstances Washington Residents
Only: The salary range for this role is $58,300 to $114,300
annually. Pay is based on several factors including but not limited
to local labor markets, education, work experience, certifications,
etc. UnitedHealth Group complies with all minimum wage laws as
applicable. In addition to your salary, UnitedHealth Group offers
benefits such as, a comprehensive benefits package, incentive and
recognition programs, equity stock purchase and 401k contribution
(all benefits are subject to eligibility requirements). No matter
where or when you begin a career with UnitedHealth Group, you'll
find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
Diversity creates a healthier atmosphere: OptumCare is an Equal
Employment Opportunity/Affirmative Action employers and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass
a drug test before beginning employment.
Keywords: Optum, Everett , Palliative Care RN Case Manager and Educator, Executive , Everett, Washington
Didn't find what you're looking for? Search again!
Loading more jobs...