Assistant Community Manager
Company: HNN Communities
Posted on: January 15, 2022
HNN Communities is a privately held and owner-operated
professional property management company. We specialize in the
management of multifamily and mixed-use properties throughout
HNN Communities has an immediate opening for a - Full-Time
Assistant Community Manager -to join our team. We offer competitive
pay, excellent benefits, and professional development. HNN is a
great place to make a rewarding career, life is better here!
About the Position
The Assistant Community Manager is responsible for assisting in the
day-to-day operations of the assigned community and supporting the
Community Manager to ensure optimum performance of the community in
areas including leasing and marketing, compliance, accounting, and
resident satisfaction. Successful candidates in this role will have
tax credit housing experience.
Pay Details: $21-$25/hour DOE
Assist the Community Manager in all aspects of daily operations for
Perform assigned accounting tasks including collecting and posting
rent, fees, and other payments as well as processing month end,
move-ins, move-outs, and zero receipts in a timely manner. Work
effectively with the Accounting Department to resolve accounting
issues and errors.
Keep Yardi and associated resident management software up to date
including rent charges, occupants, lease dates and other data in a
Support the overall marketing and leasing efforts of the community
including social media engagement, reputation management,
advertising, marketing collateral, curb appeal and pricing.
Successfully engage with prospective residents through the
company's lead management software, email and phone calls,
appointments, and follow-up communication. Lease and tour apartment
homes, guiding new residents through the application, tax credit
and move-in process.
Assist with administration of all lease agreements and addendums,
renewals, prospect screening processes, and legal notices while
ensuring accuracy and compliance.
Respond to resident questions, concerns, and requests in a timely
manner, and take appropriate action to resolve and address service
issues. Work effectively with Resident Relations to deescalate and
Provide excellent customer service to all residents, prospects, and
Participate in the success of all resident events, community
programing and local/non-profit programs.
Assist the Community Manager with compliance requirements of the
tax credit program as it relates to the community including
monitoring rents, new move-ins and re-certifications. Work
effectively with the Compliance Department regarding tax credit
paperwork, calculations, re-certifications, and reporting.
Submit reporting as directed by the Community Manager, adhering to
Maintain a positive relationship with local housing authorities and
Minimum 2 years of experience in property management, including
Strong operational background and leasing skills required.
Prefer prior accounting or bookkeeping experience.
Thorough knowledge of Federal Fair Housing and other applicable
local, state, or federal regulations.
Knowledge of Section 42 LIHTC program and associated compliance
Proficient using MS Office Suite (Word, Excel, PowerPoint, and
Experience using property management software, preferably
Excellent written and verbal communication skills.
High school education or equivalent required.
Must be able to speak, read and write English in a manner
sufficient to carry out duties.
Successful completion of background check and drug screen
Must be legally qualified to work in the U.S. meeting I-9
Over 90% company paid medical benefits for employee coverage.
100% company paid dental and vision benefits for employee
Healthcare and dependent care flexible spending accounts.
Company paid life insurance, AD&D and long-term disability
benefits for employee coverage.
Best-in-class voluntary insurance benefits.
Pre-tax and Roth 401(k) programs with a company match equal to 100%
of the first 4% contributed by the employee.
Discretionary bonus programs.
Eligibility for a 20% housing discount consideration.
Employee assistance program (EAP) with 24/7 counseling
Employee wellness program.
Company-sponsored backup childcare.
Unlimited Peerfit access to hundreds of online streaming fitness
Employee discount program through LifeMart
Company-sponsored industry training and certifications.
Paid time off (PTO) equal to 15 days in the first year.
Up to 7 paid holidays each year.
Employees receive an annual paid day off for their birthday.
Diversity initiatives and events lead by our DE&I
Paid volunteer time off, 2 days per year to volunteer in the
HNN's mission is to be a great company that provides outstanding
housing. We emphasize common sense in the management of investment
properties. We achieve standards of performance that balance
short-term return on investment with long-term housing preservation
and value. We nurture a reputation of excellence in our housing
communities, in our operations and within ourselves. We promote
healthy communication, productive teamwork, integrity and
professionalism. We thrive in a work environment that is exciting,
fun and productive. We realize the power of kindness and compassion
in our business operations.
Visit us at www.lifeisbetterhere.com/careers to view all open
HNN Communities is an Equal Opportunity Employer
Keywords: HNN Communities, Everett , Assistant Community Manager, Executive , Everett, Washington
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