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General Manager

Company: Best Western Chieftain Inn
Location: Wenatchee
Posted on: January 9, 2022

Job Description:

Job Description

Want an opportunity to live and work in a city full of tourism? The Public Market is favorite local spot, only a few minutes away.

Maybe you love apples! Welcome to the Apple Capital of the world.

Wenatchee is the second largest city in Central Washington. With an Airport located in the city, it's easy to fly or drive anywhere you want. This is truly a city that offers an outdoor lifestyle, and we want you to take advantage of the work and life balance.

At our hotel, we employ those who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. We're looking for more people like this to join our friendly and professional team.We are looking for a General Manager/ Sales Coordinator who will oversee the daily operation. This is an excellent opportunity for the visionary who shares our "Work hard, play hard" philosophy! The General Manager/Sales Coordinator will oversee all daily hotel operations and achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, employee engagement, quality assurance, and asset protection. Financial management skills are critical to the success of each of our managers in order to meet goals established for operational expenses and labor cost. Our General Managers are also responsible for building, training, and mentoring a team of employees who strive to be the bright spot in each customers' day.

We are looking for someone who can grow with our company and move up in rank. You will be required to fulfill multiple roles and oversee multiple projects, as you will be the main contact for the property. There is room for growth to oversee multiple properties.

Job Responsibilities:

1 Develop short term and long term financial and operational plans for the hotel which support the overall objectives of the company. Prepare the annual hotel budget.

2 Cover the desk when in need of coverage.

3 Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action.

4 Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage administration and compliance with established labor regulations.

5 Develop new programs which result in an increased level of guest satisfaction and operational excellence.

6 Implement and maintain local and national sales/marketing programs.

7 Prepare and implement the hotel's annual Sales and Marketing Plan, make sales calls to key accounts and potential clients, and capitalize on all revenue opportunities.

8 Aggressively pursue revenue goals and effectively utilize yield management and revenue maximization tools.

Job Skills:

1 Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).

2 Thoroughly evaluate a STAR Report and make rate changes as necessary

3 Ability to exercise excellent communication, presentation, organization, time management and listening skills.

4 Ability to use analytical skills for measuring business potential and value to the hotel.

5 Ability to successfully interact with all levels of customers and hotel management.

Keywords: Best Western Chieftain Inn, Everett , General Manager, Executive , Wenatchee, Washington

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