Vice President of IT - Pacific Northwest

Company: UnitedHealth Group
Location: Everett
Posted on: April 8, 2021

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) OptumCare Network Summary (OCN): As the VP, Information Technology for the newly formed OCN entity, you will be responsible for leading a new team and technology ecosystem and serve as a member of the broader Pacific Northwest leadership team. This leadership role is critical for the planning and growth of our market and serving our patients and providers. Launched in January of 2021, OCN is a high growth organization who provides risk-based Products and services in collaboration with physician organizations both owned by Optum Care and those under contract via network.The VP Information Technology is responsible for providing information management and technical direction of information systems; which includes maintenance and development of business and clinical applications; computer operations; telecommunication systems; designing and managing voice and data communication networks; creating and maintaining information utilities and office systems, and providing user consulting and training. In collaboration with Optum Care Network Washington's leadership team, the VP, IT is responsible for the design and integration of information system strategies with business strategies to achieve measurable benefits in support of the organization's strategic, business, and financial goals. Responsible for all information systems installed, supported, and used by the organization, as well as data integrity and assuring excellent customer service and support.If you are located in the Everett, Seattle or Seatac, WA area, you will have the flexibility to telecommute* as you take on some tough challenges.Primary Responsibilities:

• Provide technology leadership and support across OCN
• Develop, communicate, and implement short and long-range strategic plans to guide information systems and technology decisions, including, but not limited to hardware, software, staffing, services and support
• Develop and implement departmental action plans including forecasting capital and operating system requirements and establishing policies and procedures to meet the organization's objectives
• Utilize information assets and manage divergent technologies effectively to produce innovative and cost-effective enterprise-wide technology solutions
• Develop and maintain a responsive, customer-oriented departmental structure to support the effective and efficient delivery of information services, support and technologies to both internal and external customers
• Assure business operations currently residing in IT are optimized and exceed all KPIs
• Identify and assess new technologies and applications to determine potential value; and promote technology strategies that enhance the organization's performance and competitive advantage
• Direct the troubleshooting and monitoring of system performance - including network and communication maintenance, system security, software installation, back-up performance, office systems, and cabling maintenance, to provide for optimal efficiency
• Ensure timely and effective communication and periodic reporting on the status and progress of strategic projects; participates on and/or chairs appropriate committees and teams to ensure effective technology adoption and implementation
• As appropriate, develop, advise on and maintain disaster recovery / business continuity plan that enables priority systems to be fully recoverable within the prescribed business needs
• Develop criteria for evaluating successful execution of IT operations direction and report this to the leadership teams
• Responsible for establishing and maintaining effective IT vendor relationships; including the review, negotiation and approval of contracts for information technology services and equipment
• Ensures that all information systems and networks operate according to internal standards, external accrediting agency standards, regulatory agencies and legal requirements, including HIPAA
• Represent Optum Care Network Washington on corporate and regional IT strategic committees You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, Business Administration or equivalent experience
  • 10+ years of progressive leadership experience in the health care and information systems environment including a minimum of five years of executive IT management experience
  • Demonstrated ability to develop positive and trusting relationships with physicians, executives, managers and staff in a team environment
  • History of success building, managing, developing and retaining high functioning leadership teams
  • Executive presence, ability to lead major initiatives that span businesses and technical processes
  • Experience in process improvement, project management, and reporting and analysis preparation
  • Achieve mutually agreed upon objectives, despite obstacles, time pressures and changing business conditions
  • Knowledge of current computer-based systems, information systems technology, ability to manage implementation of manual-based and computer-based systems, and background in management engineering techniques applicable to health care industry
  • Demonstrated ability to plan, develop, and implement solutions; with a proactive approach to finding innovative information systems solutions
  • Understanding of innovative, cutting-edge technology and how to use it to improve business processes and operational effectiveness
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attainedPreferred Qualifications:
    • Master's degree
    • 8+ years in an IPA or ambulatory environment that supports a large number of users in multiple sites
    • Exposure to both shared and outsourced solutions, as well as support of in-house information and communication systems in a multi-site client-server environment
    • Integrate Lean principles, practices and tools to improve operational efficiency, reduce costs and increase customer satisfaction
    • Deep knowledge of risk platforms, managed care and IPA networks, with ability to deliver solutions to disparate IPA groupsTechnology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Vice President of Information Technology, lead, executive, VP, IT, finance, transform, modern, Optum, OCN, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote

Keywords: UnitedHealth Group, Everett , Vice President of IT - Pacific Northwest, Executive , Everett, Washington