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Senior Product Operations Manager - Creative

Company: Funko
Location: Everett
Posted on: April 4, 2021

Job Description:

Senior Product Operations Manager - Creative Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters. But what does Funko do? Funko is a purveyor of pop culture, making and selling license-focused collectibles. We're based in Everett, WA where we have a store that delights kids of all ages (kids at heart included). We currently hold hundreds of licenses for franchises ranging from Marvel to Harry Potter, giving us the rights to create tens of thousands of characters-one of the largest portfolios in the pop culture and collectibles industry. We take your favorite characters and turn them into adorable, or sometimes scary, collectible figures. Our most famous line, Pop! Vinyl, has millions of fans around the world.-- Reporting to the Director, Product Operations, the Sr. Product Operations Manager - Creative provides operational support to the Creative team and ensures that strategy, processes, and initiatives align with the overarching business objectives. This individual is responsible for analysis and reporting on team data to proactively find areas of opportunity and improvement in efficiencies, workflow, cost savings, and identifying and helping lead in Creative's capacity models. This individual will lead in analyzing and forecasting demand and capacity to support staffing needs and help Creative leadership with hiring plans and general workload planning. Prepares reporting and metrics dashboards related to time tracking, project status, team capacity and effectiveness, and other relevant data. To be successful in this role, you must be a self-starter who can work autonomously but also cross-functionally. You must possess excellent analytical skills, attention to detail paired with a strong work ethic, and a desire to continuously learn and develop. You are able to demonstrate strategic thinking and creative problem-solving in a fast-paced, ever-changing environment. We're looking for an experienced star player who is organized, detail-oriented, and excels at working with creativie and design to get things accomplished. Your Superpowers in Action

  • Oversee project management of creative deliverables
  • Assists in ensuring timely creative delivery of key milestones
  • Regularly provide process and operational recommendations
  • Partner with internal creative and marketing teams to scope upcoming projects and resources, creating efficiencies
  • Create operation tracking reports to provide visibility and direction on key performance indicators
  • Work in conjunction with Creative leadership in establishing individual departments capacity and ultimately the overall capacity
  • Work with department leadership in helping establish and create process improvement and standard operating procedure documentation
  • Responsible for creating and maintaining department dashboards to be reported out to the business during quarterly business reviews (QBR's)
  • Completes other assignments as assigned Must-Have Superhero Gadgetry
    • Bachelor degree in Business Management, Operations, Project Management or related field (additional 2 years' experience may be substituted for a degree)
    • 6+ years direct relevant work experience
    • Experience building, maintaining and analyzing operational reports with workflow insights and actionably recommendations for improvements
    • Substantial knowledge and understanding of the creative process is a must
    • Process improvement skills and experiences such as Lean Six Sigma
    • Excellent interpersonal, communication, and presentation skills
    • Knowledge of toy design and development process
    • Strong ability to lead multiple competing priorities
    • Self-directed and comfortable working in ambiguous environments
    • Demonstrated ability to develop highly productive relationships with individuals and teams that are made up of diverse disciplines and cultural backgrounds resulting in strong collaborative relationships across the company
    • Must have exceptional organizational skills
    • Proficiency with MS Office Suite, and Adobe skills a plus
    • Must be able to follow-through and have strong attention to detail What Funko Offers
      Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can't wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!

      Funko is an equal opportunity employer. We know that every superhero has a unique origin story and the diversity of these stories enrich what we do. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. You have been redirected to a Funko job page

Keywords: Funko, Everett , Senior Product Operations Manager - Creative, Advertising , Everett, Washington

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