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Receptionist- Bilingual in English & Spanish

Company: Chelan-Douglas Community Action Council
Location: Wenatchee
Posted on: April 3, 2021

Job Description:

Job title Receptionist Job Category Temporary, Full-time, Hourly Reports to Executive Director and/or Deputy Director Supervises None Position Summary The Temporary Receptionist reports to the Executive Director and/or Deputy Director and performs day-to-day activities of the reception area, including but not limited to greeting the public, answering the telephone, providing information about our programs, referring to other agencies, providing clerical support, and both interpreting and translating in English and Spanish. Duties and responsibilities The primary job responsibilities of the Receptionist include: Understands and implements the reception area: Greets the public and directs to appropriate programs.Maintains up-to-date knowledge of all programs and implements the rules and regulations provided by appropriate funding source.Schedules appointments and meetings for customers, and for staff upon request.Provides interpretation and translation of English and Spanish.Updates information regarding other agencies and their programs.Provides clerical support and maintains office supplies.Maintains common areas, including the lobby, restrooms, copy room and kitchen, including decorating as seasons and holidays change.Assists with program reporting and other projects as needed.Contributes other activities/services that allow the front desk to continue to meet the needs of the public and the staff and creates a positive image within the community.Performs other duties as assigned. Understands and implements agency procedures and expectations: Implements teamwork actions and collaborates with co-workers to create a positive working environment.Abides by the provisions of the Employee Handbook and agency operating procedures.Attends staff meetings.Participates in required and optional professional development opportunities.Maintains personal commitment for adherence to Community Action Council's Employee Handbook. Qualifications Education: High School diploma or equivalent with at least two years of office work experience. Skills, Abilities, and Knowledge: Able to establish and maintain effective working relationships with a diverse group of individuals and community organizations.Understands the needs, struggles and concerns of low-income families.Able to communicate fluently and effectively in English and Spanish, both oral and written.Effective problem solving skills.Excellent organizational skills.Able to use a computer to meet essential job functions, including managing data bases, e-mail, word-processing, and spreadsheet software. Experience with Google products is a plus.Ability to understand and interpret policies and procedures.Maintain confidentiality of all program matters.Maintain regular attendance and perform job duties and responsibilities in a satisfactory manner.Accept responsibility and work independently of immediate supervision with a high level of consistency, efficiency and timeliness. Working conditions The position is based in an office environment and requires occasional travel. There is frequent contact with the public in a variety of conditions, in person and over the phone, and exposure to situations that may be emotionally challenging. Physical requirements The position requires frequent sitting and using computers. Occasionally, moderate lifting (up to 40 pounds) is required. For more information: https://cdcac.org/employment/*A resume, cover letter and agency application are required

Keywords: Chelan-Douglas Community Action Council, Everett , Receptionist- Bilingual in English & Spanish, Administration, Clerical , Wenatchee, Washington

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