Receptionist- Bilingual in English & Spanish
Company: Chelan-Douglas Community Action Council
Location: Wenatchee
Posted on: April 3, 2021
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Job Description:
Job title Receptionist Job Category Temporary, Full-time, Hourly
Reports to Executive Director and/or Deputy Director Supervises
None Position Summary The Temporary Receptionist reports to the
Executive Director and/or Deputy Director and performs day-to-day
activities of the reception area, including but not limited to
greeting the public, answering the telephone, providing information
about our programs, referring to other agencies, providing clerical
support, and both interpreting and translating in English and
Spanish. Duties and responsibilities The primary job
responsibilities of the Receptionist include: Understands and
implements the reception area: Greets the public and directs to
appropriate programs.Maintains up-to-date knowledge of all programs
and implements the rules and regulations provided by appropriate
funding source.Schedules appointments and meetings for customers,
and for staff upon request.Provides interpretation and translation
of English and Spanish.Updates information regarding other agencies
and their programs.Provides clerical support and maintains office
supplies.Maintains common areas, including the lobby, restrooms,
copy room and kitchen, including decorating as seasons and holidays
change.Assists with program reporting and other projects as
needed.Contributes other activities/services that allow the front
desk to continue to meet the needs of the public and the staff and
creates a positive image within the community.Performs other duties
as assigned. Understands and implements agency procedures and
expectations: Implements teamwork actions and collaborates with
co-workers to create a positive working environment.Abides by the
provisions of the Employee Handbook and agency operating
procedures.Attends staff meetings.Participates in required and
optional professional development opportunities.Maintains personal
commitment for adherence to Community Action Council's Employee
Handbook. Qualifications Education: High School diploma or
equivalent with at least two years of office work experience.
Skills, Abilities, and Knowledge: Able to establish and maintain
effective working relationships with a diverse group of individuals
and community organizations.Understands the needs, struggles and
concerns of low-income families.Able to communicate fluently and
effectively in English and Spanish, both oral and written.Effective
problem solving skills.Excellent organizational skills.Able to use
a computer to meet essential job functions, including managing data
bases, e-mail, word-processing, and spreadsheet software.
Experience with Google products is a plus.Ability to understand and
interpret policies and procedures.Maintain confidentiality of all
program matters.Maintain regular attendance and perform job duties
and responsibilities in a satisfactory manner.Accept responsibility
and work independently of immediate supervision with a high level
of consistency, efficiency and timeliness. Working conditions The
position is based in an office environment and requires occasional
travel. There is frequent contact with the public in a variety of
conditions, in person and over the phone, and exposure to
situations that may be emotionally challenging. Physical
requirements The position requires frequent sitting and using
computers. Occasionally, moderate lifting (up to 40 pounds) is
required. For more information: https://cdcac.org/employment/*A
resume, cover letter and agency application are required
Keywords: Chelan-Douglas Community Action Council, Everett , Receptionist- Bilingual in English & Spanish, Administration, Clerical , Wenatchee, Washington
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